PruittHealth - Raleigh

    2420 Lake Wheeler Rd, Raleigh, NC, 27603
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good therapy but unsafe staffing

    I have mixed feelings. The building, therapy team and several nurses were excellent - they helped my mom regain mobility and several staff felt like family. But chronic understaffing, rude/unresponsive case managers/aides, long call-bell waits, poor communication, repeated neglect/medication and wound errors, falls and delayed hospital responses made the place feel unsafe; administration was unhelpful. I would be very cautious about trusting this facility.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.63 · 126 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.6
    • Meals

      2.5
    • Amenities

      3.1
    • Value

      1.0

    Location

    Map showing location of PruittHealth - Raleigh

    About PruittHealth - Raleigh

    PruittHealth - Raleigh sits on Lake Wheeler Road in Raleigh, North Carolina and has served older adults for over 50 years, offering 150 skilled nursing beds, a welcoming memory care community in a secure brick building, and a team led by administrator Jill Hess-Campbell. The staff provides skilled nursing and advanced care with 24-hour nursing service, wound care management, psychiatric care, and medication management, helping people with complex or changing health needs. Residents get physical, speech, and occupational therapy, including outpatient therapy, and use a fitness center with training equipment and tools like a gait trainer and recumbent bike, so they can keep moving and active, and if they need extra help there's a supportive care unit and respite care, too. For people with Alzheimer's or severe dementia, there are memory support suites, a Memory Care community, and a special fitness center, and even a coffee bar so folks can grab Starbucks coffee. The place has recreation activities, restaurant-style dining with white tablecloths, green napkins, big windows, and upscale options, plus a courtyard for fresh air, cable TV, private bathrooms in furnished rooms, an emergency call system, and both private and semi-private rooms so folks can choose what suits them. Amenities like valet parking, concierge services, a beauty salon and barber, cleaning staff, and laundry services help keep everyone comfortable. The staff provides hospice services, subacute care, supportive living, and even home health and palliative care, besides personal and assisted living support, and there's a Skilled Nursing Payment Portal for families. Facilities include state-of-the-art therapy technologies, dedicated memory care units, long-term care, short-term rehab, a pharmacy, infusion and medical supply services, and program features like Home First and a fitness program for older adults. Residents who can use the bathroom on their own find the building's design meets their needs, and anyone can use the lounge or enjoy organized activities. The community welcomes visits and keeps family informed about their loved one's progress, aiming to create a warm and safe space where people can feel like themselves again. PruittHealth - Raleigh is part of the North Carolina Health Care Facilities Association and continues to provide different care levels for therapy, rehab, memory support, and chronic conditions, using transparent practices and focusing on positive patient outcomes.

    People often ask...

    Nearby Communities

    • Photo of The Barclay at Midlothian
      $4,000+3.9 (15)
      1 Bedroom
      independent, assisted living, memory care

      The Barclay at Midlothian

      11210 Robious Road, Richmond, VA, 23235
    • Front exterior view of Julian Woods Retirement Community, a large three-story building with a covered entrance, multiple windows, and a parking lot with several parked cars in front. The sky is clear and blue.
      $5,112 – $6,645+4.7 (38)
      Semi-private • 1 Bedroom • Studio
      independent living, assisted living

      Julian Woods Retirement Community

      421 Overlook Rd Ext, Arden, NC, 28704
    • Exterior view of a large, multi-story senior living facility building at dusk with lights on inside. In the foreground, there is a landscaped area with a sign that reads 'Legend Personal Care Memory Care' and the number 425. The building has multiple windows and a sloped roof.
      $5,725 – $7,442+4.3 (30)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      Legend at Silver Creek

      425 Lambs Gap Rd, Mechanicsburg, PA, 17050
    • Photo of Brookdale Mt. Lebanon
      $3,448 – $4,482+4.7 (112)
      Semi-private • Studio
      independent living, assisted living

      Brookdale Mt. Lebanon

      1050 McNeilly Rd, Pittsburgh, PA, 15226
    • Exterior view of a senior living facility named Legend of Lititz showing the main entrance with a covered drop-off area, landscaped greenery, and a clear blue sky.
      $3,575 – $5,270+4.1 (130)
      1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Legend of Lititz

      80 W Millport Rd, Lititz, PA, 17543
    • Exterior front view of a large three-story senior living facility building with beige siding and stone accents, a red roof, multiple windows, balconies, a driveway with a stop sign, landscaped greenery, and parked cars under a clear blue sky.
      $2,730 – $4,895+4.4 (139)
      Studio • 1 Bedroom • 2 Bedroom
      continuing care retirement community

      Merrill Gardens at West Chester

      1201 Ward Ave, West Chester, PA, 19380

    Assisted Living in Nearby Cities

    26 facilities$6,316/mo
    74 facilities$5,678/mo
    25 facilities$5,971/mo
    46 facilities$5,529/mo
    25 facilities$5,813/mo
    41 facilities$6,040/mo
    31 facilities$5,086/mo
    57 facilities$5,727/mo
    13 facilities$5,211/mo
    18 facilities$5,672/mo
    39 facilities$5,695/mo
    5 facilities$3,458/mo
    © 2025 Mirador Living