PruittHealth - Raleigh sits on Lake Wheeler Road in Raleigh, North Carolina and has served older adults for over 50 years, offering 150 skilled nursing beds, a welcoming memory care community in a secure brick building, and a team led by administrator Jill Hess-Campbell. The staff provides skilled nursing and advanced care with 24-hour nursing service, wound care management, psychiatric care, and medication management, helping people with complex or changing health needs. Residents get physical, speech, and occupational therapy, including outpatient therapy, and use a fitness center with training equipment and tools like a gait trainer and recumbent bike, so they can keep moving and active, and if they need extra help there's a supportive care unit and respite care, too. For people with Alzheimer's or severe dementia, there are memory support suites, a Memory Care community, and a special fitness center, and even a coffee bar so folks can grab Starbucks coffee. The place has recreation activities, restaurant-style dining with white tablecloths, green napkins, big windows, and upscale options, plus a courtyard for fresh air, cable TV, private bathrooms in furnished rooms, an emergency call system, and both private and semi-private rooms so folks can choose what suits them. Amenities like valet parking, concierge services, a beauty salon and barber, cleaning staff, and laundry services help keep everyone comfortable. The staff provides hospice services, subacute care, supportive living, and even home health and palliative care, besides personal and assisted living support, and there's a Skilled Nursing Payment Portal for families. Facilities include state-of-the-art therapy technologies, dedicated memory care units, long-term care, short-term rehab, a pharmacy, infusion and medical supply services, and program features like Home First and a fitness program for older adults. Residents who can use the bathroom on their own find the building's design meets their needs, and anyone can use the lounge or enjoy organized activities. The community welcomes visits and keeps family informed about their loved one's progress, aiming to create a warm and safe space where people can feel like themselves again. PruittHealth - Raleigh is part of the North Carolina Health Care Facilities Association and continues to provide different care levels for therapy, rehab, memory support, and chronic conditions, using transparent practices and focusing on positive patient outcomes.
PruittHealth - Raleigh
2420 Lake Wheeler Rd, Raleigh, NC, 27603- Assisted living
- Memory care
- Skilled nursing
Good therapy but unsafe staffing
I have mixed feelings. The building, therapy team and several nurses were excellent - they helped my mom regain mobility and several staff felt like family. But chronic understaffing, rude/unresponsive case managers/aides, long call-bell waits, poor communication, repeated neglect/medication and wound errors, falls and delayed hospital responses made the place feel unsafe; administration was unhelpful. I would be very cautious about trusting this facility.
Pricing
Schedule a Tour
Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Medication management
- Mental wellness program
Healthcare staffing
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Restaurant-style dining
- Special dietary restrictions
Room
- Air-conditioning
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Private bathrooms
- Telephone
- Wifi
Transportation
- Community operated transportation
- Transportation arrangement
- Transportation arrangement (non-medical)
Common areas
- Beauty salon
- Computer center
- Dining room
- Fitness room
- Gaming room
- Garden
- Outdoor space
- Small library
- Wellness center
Community services
- Concierge services
- Fitness programs
- Move-in coordination
Activities
- Community-sponsored activities
- Planned day trips
- Resident-run activities
- Scheduled daily activities
2.63 · 126 reviews
Overall rating
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Care
2.6Staff
2.6Meals
2.5Amenities
3.1Value
1.0
Location
About PruittHealth - Raleigh
People often ask...
PruittHealth - Raleigh offers assisted living, memory care, and skilled nursing.
The full address for this community is 2420 Lake Wheeler Rd, Raleigh, NC, 27603.
Yes, PruittHealth - Raleigh offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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