The Covington

    4510 Duraleigh Rd, Raleigh, NC, 27612
    2.7 · 29 reviews
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    1.0

    Understaffed, unsafe care with neglect

    I had a mixed but mostly negative experience. The CNAs and med techs were caring, my room was comfortable, and some activities and staff went above and beyond, but overall the place felt badly run - understaffed, unresponsive administration, poor communication, and declining cleanliness/sanitation (urine/feces and overflowing toilets reported). I'm worried about safety (locked doors, frequent alarms, reports of neglect, abuse and theft), high staff turnover and low morale; I can't recommend it without major oversight and fixes.

    Pricing

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    Amenities

    2.66 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.5
    • Meals

      1.5
    • Amenities

      2.8
    • Value

      1.0

    Location

    Map showing location of The Covington

    About The Covington

    The Covington sits in a neighborhood with green parks, outdoor spaces, and places like a Starbucks café and P.F. Chang's China Bistro nearby, so people who live there can go out if they want or enjoy meals at home. The community offers a homey, caring setup with studio and semi-private rooms, private bathrooms, wheelchair accessible showers, and full tubs. Residents can decorate their suites with their favorite things, which makes it feel more like home. Staff stay awake and on-site 24/7 to help with whatever's needed, like bathing, getting dressed, taking medicine, or help with moving from one place to another. Nurses, therapists, podiatrists, and doctors visit regularly or have offices right there, and ongoing care covers everything from rehab and physical therapy to diabetes management and support for people who need help walking or managing incontinence.

    The Covington covers many kinds of care. There's independent living, assisted living, memory care for people living with Alzheimer's or other forms of dementia, short-term respite stays, skilled nursing, and even hospice. The secured memory care area helps protect residents who tend to wander or get confused, and the staff pay close attention to everyone's needs with special wellness programs and structured routines. People get three meals and snacks a day, made for nutrition and tastes, and everyone can use the activities and lounges inside or spend time outside in the courtyard, on the patio, or in grassy areas. Friendly workers run group programs, games, fitness, and devotional opportunities, and there's always something happening in the library, card room, or spa room on each floor. They've got an onsite beauty salon, laundry, housekeeping, parking, and free rides for errands or outings.

    The Covington supports adults who want to keep busy or just have a quiet place, and lets each person live life their own way while offering help when it's needed. The staff works for Meridian Senior Living and focus on safety, health, and comfort for seniors, whatever level of care someone needs, from the most independent to those who require daily support or advanced help. You'll find published pricing and open tours, but the real sense of place comes from the way people, programs, and surroundings all work together to help seniors make the most of every day in a safe and welcoming setting.

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