Ramseur Rehabilitation and Healthcare Center

    7166 Jordan Rd, Ramseur, NC, 27316
    3.8 · 47 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Clean facility but inconsistent, neglectful

    I have mixed feelings. The facility is very clean, the food and therapy are excellent, and several staff (Amy, Taylor and the therapy team) were caring and helpful. However I witnessed serious lapses - rushed, understaffed care, staff on phones, poor communication and blame-shifting, neglect concerns (bedsores, lack of help with eating/dehydration), delayed transfers and hospice denials. New management seems to be improving things, but care is inconsistent - proceed with caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.83 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.7
    • Meals

      3.3
    • Amenities

      4.3
    • Value

      1.0

    Location

    Map showing location of Ramseur Rehabilitation and Healthcare Center

    About Ramseur Rehabilitation and Healthcare Center

    Ramseur Rehabilitation and Healthcare Center sits as part of the Choice Health Management network with locations in North and South Carolina, offering 90 beds for skilled nursing care and a wide range of services for people with different needs. You'll find in-patient and out-patient rehabilitation along with skilled nursing, independent living, assisted living, memory care, long-term care, and sub-acute care, and they welcome people who need short-term help, too, and even provide respite care so caregivers can take a break when needed. The staff provides wound care including draining, dressing, and sterilization, and they're equipped for custom IV therapies and cardiac care for serious health issues, as well as pulmonary care and tracheotomy treatments, and they offer a stroke and neuro recovery program to support regaining movement, speech, and daily skills after events like a stroke, while hospice and palliative care is available for folks who want comfort and dignity later in life. The memory care unit is locked to help keep people safe, and personalized plans are made so everyone gets the attention or therapy suited to them, and subacute post-operative care helps with recovery after hospital stays, aiming to prevent rehospitalization. The facility supplies pharmacy services and medical supplies on-site. Everyday living feels easier with amenities such as private and semi-private rooms for both singles and couples, a beauty and barber shop, a rehab gym, outdoor patios for relaxation, and designated outdoor smoking areas for those who need them. There are planned activities like excursions, arts and crafts, group movie showings, discussion groups, and visiting performers to help keep folks active and engaged, and transportation services are provided if residents need to get out for errands or appointments. Staff focus on creating a welcoming place where recovery, comfort, and well-being matter, and there's a strong commitment to personal treatment plans that fit each resident's needs, whether someone's there for rehabilitation, long-term care, or just needs a bit more support each day.

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