Roxboro Healthcare & Rehabilitation Center

    901 Ridge Rd, Roxboro, NC, 27573
    3.3 · 30 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff but serious issues

    I experienced both highs and lows. The nurses, rehab therapists, aides, chef and maintenance were often warm, skilled, and went above and beyond, and rehab/activities were helpful. However communication was poor (long hold times, unreturned calls/emails), staffing shortages made residents hard to reach and required extra family checks, meals were often cold/unsatisfactory, and I noticed occasional cleanliness/neglect issues and a few dismissive staff. I'm grateful for the compassionate caregivers but would recommend with reservations until management fixes staffing, communication, food service, and oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.33 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.8
    • Meals

      3.0
    • Amenities

      5.0
    • Value

      1.0

    Location

    Map showing location of Roxboro Healthcare & Rehabilitation Center

    About Roxboro Healthcare & Rehabilitation Center

    Roxboro Healthcare & Rehabilitation Center sits across the street from Person Memorial Hospital and provides many levels of care like skilled nursing, assisted living, and short-term rehab for people who need daily help, with staff that includes registered nurses, licensed practical nurses, and certified nursing assistants who work round the clock, and you'll find private or semi-private rooms with emergency call systems, private bathrooms, walk-in showers with grab bars, and climate control, so safety and comfort are covered whether you're staying for a while or for a short recovery. The single-story building has wide doorways, accessible bathrooms, and spaces that get lots of natural light, with patios and outdoor courtyards where you can sit or walk, and inside there's a therapy gym with an Activities of Daily Living Suite for practicing daily tasks, along with daily therapy sessions-physical, occupational, and speech-and a dedicated rehabilitation unit for folks getting back on their feet after surgery, stroke, or an accident, with personalized plans made by in-house therapists. There are also advanced therapy services like ultrasound for pain relief and e-stimulation for joint and muscle strength, and you'll find wound care management visits from a wound care physician, and services for pain, chronic disease, and fall prevention, plus IV therapy, tracheostomy care, podiatry, geriatric psychiatry, and psychosocial support for those who need it.

    Meals are chef-prepared, and you can eat in your room or in a shared dining area with others, and the center provides daily housekeeping, laundry, linen services, and maintenance all the time, so things stay tidy and working, plus transportation for appointments and outings. There's a beauty salon and barbershop, a library, game room, resident lounges, chaplain services, worship opportunities, and many social activities, from music and fitness classes to crafts and group events, for folks wanting some variety in their day. Medical care addresses secondary health problems, and medicine management and health monitoring happen every day. Outpatient therapy is available if you don't need to stay overnight, and there are special programs for memory care, adult day care, respite, hospice, and palliative care-focusing on comfort, pain and emotional support, and planning for end-of-life when that time comes, with a clinical team that works closely with your doctors and family.

    Roxboro Healthcare & Rehabilitation Center has 140 certified beds and is managed by Long Term Care Management Services LLC. Ownership lies with Liberty Healthcare Group LLC, with several indirect owners. Nurse staffing sits below the state average at 3.25 hours per resident per day, and nurse turnover is higher than average, with inspection reports showing recorded deficiencies, including one related to infection control, which is something you ought to know about. Residents use Wi-Fi and cable TV, and can join in recreational and social events as much as they like, or just spend quiet time in the library or gardens. Discharge planning helps people successfully return home, and the center's long-term and rehabilitation services help people recover from illness or surgery or live with complex health conditions, with care plans aimed at keeping folks as independent as possible.

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