Oak Grove Healthcare Center - NC West

    518 Old United States Hwy 221 N, Rutherfordton, NC, 28139
    3.8 · 37 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Clean facility but inconsistent care

    I found the facility very clean, home-like, and many staff were compassionate, hardworking and excellent in therapy - residents seemed happy. However, food was often inedible/incorrect, nursing care was inconsistent (delayed meds, missed baths), some staff were rude, and communication/management problems (lost laundry, understaffing, even transfers without family notification) undermined trust. Mixed experience - verify staffing, meal quality and communication before choosing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.78 · 37 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.5
    • Meals

      1.3
    • Amenities

      3.3
    • Value

      1.0

    Location

    Map showing location of Oak Grove Healthcare Center - NC West

    About Oak Grove Healthcare Center - NC West

    Oak Grove Healthcare Center - NC West sits in North Carolina and runs 24 hours a day, every day, so people always have someone there to help if they need it, and staff can offer skilled nursing care, rehabilitation, wound care, and full nursing support around the clock, which means whether someone is coming in for short-term rehab after surgery or needs long-term help with daily life, the team has different options to match what's needed. Folks can get care for memory problems too, with programs and activities meant to help those with Alzheimer's or dementia, and the center's assisted living services cover things like medication help, meals, and getting through everyday routines, which can make life a bit easier for folks who don't need full-time medical care, and seniors who want to keep their independence but want fewer chores or someone to check in might stay in the center's independent living apartments or residential care homes, where only a handful of residents live together in a place that's more like a regular house than a hospital and they also offer adult daycare and home healthcare options, so you see there's something for seniors at most stages of need. The building has suite-style rooms for assisted living, skilled nursing, and memory care, so folks aren't all bunched up and there's a bit of privacy, while the shared areas and amenities aim to make recovery and day-to-day living more comfortable, plus there are resort-style extras and social activities for folks that want them. Oak Grove Healthcare Center - NC West counts as a nursing care center, a skilled nursing facility, a senior living community, and a healthcare center all tied together with flexible choices, so they can support people after illness, surgery, or those just needing helping hands as they get older, and for families looking for respite, hospice, residential care homes, or even senior apartments for independent living, there are a good number of services right here, and folks can visit oakgrovehealth.com for basic information, but for details about daily routines or extra activities, those aren't laid out in what's available.

    People often ask...

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