Westfield Rehabilitation & Health Center

    3100 Tramway Rd, Sanford, NC, 27332
    4.1 · 35 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Excellent rehab but poor dining

    I had generally excellent short-term care - therapists, CNAs and skilled nurses were professional, kind and effective, the rehab gym was well-equipped, and the facility was immaculate and welcoming. Administration was attentive and I felt treated like family; I'm thankful for the rehab results and would recommend it for rehab. That said, food quality and diabetic options were poor, staffing shortages sometimes caused slow responses and medication delays, and a few staff were rushed or lacked clear communication. Overall very good care with some concerns about dining, communication and occasional lapses in dignity/coordination.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.06 · 35 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.1
    • Meals

      2.4
    • Amenities

      4.2
    • Value

      2.0

    Location

    Map showing location of Westfield Rehabilitation & Health Center

    About Westfield Rehabilitation & Health Center

    Westfield Rehabilitation & Health Center sits at 3100 Tramway Rd in Sanford, North Carolina, and has 83 skilled nursing beds, and you'll see that the clinical team there works on person-centered care plans to help folks regain lost skills and to try and keep them from having to go back to the hospital, and they've actually been voted Lee County's Best Short/Long Term Rehabilitation for ten years, which locals seem to appreciate, and the building holds a full range of care with short-term rehabilitation, skilled nursing, long-term living, outpatient therapy, hospice care, palliative care, and respite care all under the same roof. The staff includes registered nurses, licensed practical nurses, and certified nursing assistants, and they're around 24/7 to help with health needs, like wound care management with access to a wound care doctor, medication help such as medication reminders and administration, and they have special therapies like speech, physical, and occupational therapy, along with enhanced options like diathermy, electrical stimulation, and vital stimulation, especially for pain, joint, muscle, and swallowing issues.

    The center's got a 4,000 square foot therapy gym, complete with an Activities of Daily Living Suite where therapists work with folks every day, and they make individual daily therapy plans for each person. The place takes care to address secondary health conditions with access to specialist services, so they're not just focused on one problem at a time. For comfort, you get lifestyle touches like spacious private and semi-private suites, in-room refrigerators, meal service in your room if you want it, and flat screen TVs with cable, and you'll also find complimentary WiFi, daily housekeeping, laundry services, and even a salon and a spa on-site if that's your thing.

    They provide both indoor and outdoor gathering spots for visits and social activities, and there's an emergency response system to help keep everyone safe around the clock. The full range of care includes cardiopulmonary therapy, fall interventions, incontinence help, IV therapy, plus geriatric psychiatry and podiatry, making sure a lot of different needs are covered. Patience Osano manages the center, which holds a valid North Carolina license (NH0285), and it operates with Liberty Long Term Care, LLC as the Member Manager, though it's worth noting they're not BBB Accredited.

    Altogether, Westfield offers nursing home services meant for both short stays and long-term living, outpatient support, therapy, hospice, palliative, and respite care, striving to help each resident feel as well as possible while also planning for safe discharge and transition if they're able to return home.

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