The Greens at Spruce Pine

    218 Laurel Creek Ct, Spruce Pine, NC, 28777
    4.2 · 18 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Excellent therapy, inconsistent staffing, nutrition

    I've had a mixed but mostly positive experience. The facility is very clean, admissions (Kayla), CNA April, and the PT/rehab team are outstanding - caring, knowledgeable, and focused on strength recovery - and many nurses/CNAs truly go above and beyond. However, staffing is inconsistent (understaffing, some CNAs poor or even hostile), nutrition/weight-loss issues and occasional management problems worried me. I'd recommend them for their therapy and compassionate core staff, but advise close oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.17 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.1
    • Meals

      1.0
    • Amenities

      3.0
    • Value

      4.2

    Location

    Map showing location of The Greens at Spruce Pine

    About The Greens at Spruce Pine

    The Greens at Spruce Pine sits at 218 Laurel Creek Court in Spruce Pine, NC, and offers a range of care, including skilled nursing, short-term rehabilitation, long-term care, respite stays, adult care home services, assisted living, independent living, and memory care, with a special program called Serenity Gardens Care in a safe, secure space for those who need memory support, and folks will notice the place got a recent renovation that brought nice comforts to both residents and visitors, plus the grounds outdoors are beautiful and kept as relaxing areas named Serene Outdoor Spaces. The facility holds 127 certified skilled nursing beds and usually cares for about 105 residents a day, and the staff is experienced, handling all the needs for folks who really depend on daily nursing care, while families can also get referrals for home health and hospice support when needed. The Greens at Spruce Pine has a VA contracted care program for veterans, and tries to give everyone a different, quality experience, but it's also worth pointing out that recent inspections found several deficiencies-twenty-one in all-including one related to keeping vital equipment working safely, another in procuring and serving food that meets required standards, one for not providing needed specialized rehabilitative services in a way that put residents' health or safety in immediate jeopardy, and a citation for not meeting federal infection control rules, so these are concerns families may want to keep in mind. The nurse turnover rate sits higher than average at 60.2 percent, and nurse hours per resident per day are a bit less than the state average, sitting at 3.37. The facility's direct owner is Bync Holdings LLC, while several other groups hold indirect stakes, including 10 26 Nationwide Tr, Capital Holdings Trust, Starlight Healthcare LLC, Baruch Jeremias, and Jacob Stern, plus it's been affiliated with Cch Healthcare. Jennifer Thomason works as the administrator, and the place has staff with many years of hands-on knowledge, working to meet high standards of care, though like every place, there's room for improvement, and visitors can set up a tour and check out amenities for themselves, like the outdoor gardens set up for quiet and calm, and technology is part of daily life as well, with features including Meta Pay, Meta Quest, and ways for residents and families to stay in touch through online platforms like Facebook or Messenger. Unique community resources, such as the Voting Information Centre, are available as well, and the staff tries to make sure everyone finds comfort whether they're staying short or long-term.

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