Swannanoa Valley Health and Rehabilitation

    1984 US-70, Swannanoa, NC, 28778
    3.2 · 35 reviews
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.20 · 35 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.2
    • Meals

      3.0
    • Building

      3.4
    • Value

      3.0

    Location

    Map showing location of Swannanoa Valley Health and Rehabilitation

    About Swannanoa Valley Health and Rehabilitation

    Pelican Health At Asheville is a medium-sized for-profit nursing facility that serves residents in the Asheville area, providing both short-term rehabilitation and long-term care services. Operating under an LLC ownership structure, the community offers care within a 106-bed setting. It is not affiliated with a continuing care retirement community but does participate in both Medicare and Medicaid programs, enabling a range of residents to access the care they need. The facility focuses on providing support for individuals requiring medical and non-medical assistance, with services extending to those recovering from hospital stays as well as residents who need daily help with activities such as medication management, dressing, eating, and mobility.

    The nursing and care staff at Pelican Health At Asheville devote an average of three hours and eleven minutes per resident per day to ensure resident needs are consistently met. The facility pays particular attention to maintaining a stable level of staffing on weekends, rated above average for staffing consistency compared to weekdays. For residents requiring short-term rehabilitation, approximately 43 percent are able to return home after their stay, reflecting the facility's focus on facilitating recovery whenever possible. In terms of resident health and safety, Pelican Health At Asheville works to prevent major injuries such as falls, with their recent data reporting zero percent of residents experiencing a fall that resulted in a severe injury.

    Infection prevention and flu vaccination are also priorities, with over 96 percent of residents receiving annual influenza vaccines. The home continually monitors emergency room visit rates for both short-term and long-term residents, aiming to promptly address emerging medical issues and ensuring resident well-being. During recent inspections, Pelican Health At Asheville addressed areas such as care planning, accident prevention, and food safety, demonstrating ongoing efforts to uphold care standards. The facility is subject to regular state health, fire, and safety inspections, and has acted promptly to resolve any identified concerns in past audits. Over the last three years, records indicate that fines have been paid, reflecting a willingness to respond and improve following official reviews.

    Residents at Pelican Health At Asheville are supported in maintaining their independence and everyday abilities, with a substantial majority preserving their capacity for self-care activities such as eating and moving without assistance. The facility’s environment, routines, and staffing are structured to ensure safety and comfort while fostering as much autonomy as possible for residents. The leadership and care teams continually evaluate service delivery and outcomes, striving to create a restorative and supportive atmosphere for each resident. Pelican Health At Asheville stands as a care environment where health, safety, and individualized support are integral to daily operations, supporting older adults and individuals with complex care needs in the Asheville community.

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