Vero Health & Rehab of Sylva

Vero Health & Rehab of Sylva provides assisted living and skilled nursing care for seniors who need help with daily activities like bathing, dressing, moving, or taking medicine, and the nurses are there for about 12 to 16 hours a day, with a 24-hour call system if anybody needs help after hours, which seems helpful for folks who want support but still some independence, and there are professional chef-prepared meals with options for special diets like diabetic and allergy-sensitive choices so residents with health needs or preferences can eat safely, and the rooms come fully furnished with air conditioning, private bathrooms, cable TV, telephone, Wi-Fi, and sometimes even kitchenettes, which adds some comfort for people living there, and they do offer plenty of community features like a dining room, fitness room, game room, small library, a media room, a garden, outdoor walking paths, a beauty salon, and different outdoor and wellness programs, plus people can get help with laundry, housekeeping, moving in, and other everyday needs if they need it, plus there are activities run by the community and sometimes by the residents themselves, day trips, movie nights, and other events that help people stay active and connect with others, with family and resident councils to talk about what works and what needs fixing, and they take Medicare and Medicaid, though it's important to know this is a for-profit place, owned fully by Connor Reilly, with a recent change in ownership in the past year for folks who watch such things. The facility says it aims to create a supportive environment, but you ought to know state inspections have found problems like a lack of a safe, clean, and home-like setting, not always honoring residents' rights, and issues with infection control and bladder care, with a total of 65 deficiencies listed in inspection reports, including four related to infection, and the average nurse turnover rate has been 75.2%, which is higher than the state average, with nurse hours per resident each day coming in below the state average too, and while the place can hold up to 106 certified beds, the daily number of residents averages about 75, which gives folks plenty of company and maybe a little bit of space. The facility does provide short-term respite care for those who need a break at home, and while staff offer skilled rehab and wound care, the inspection records do show there've been several areas needing improvement, so anybody thinking about Vero Health & Rehab of Sylva might want to look at those reports and ask questions about how things are being addressed these days.