Valley Nursing and Rehabilitation Center

    581 NC-16, Taylorsville, NC, 28681
    4.2 · 50 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Homey care but staffing inconsistencies

    I love the home-like feel here - the facility is clean and beautiful, the staff are mostly compassionate and attentive, the activities are fun, and the food is restaurant-quality and nutritious (my loved one even gained weight). Rehab, wound care and ventilator support were excellent and many caregivers have long tenure and real expertise. That said, chronic understaffing, heavy reliance on agency staff, slow call responses and occasional rude or boundary-crossing employees have caused real lapses (medication delays, poor documentation, inadequate bathroom assistance). I also want more honest, timely communication with families about illnesses and incidents. Overall, great people and services at times, but be aware of staffing and leadership inconsistencies.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.18 · 50 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.9
    • Meals

      4.9
    • Amenities

      4.5
    • Value

      4.2

    Location

    Map showing location of Valley Nursing and Rehabilitation Center

    About Valley Nursing and Rehabilitation Center

    Valley Nursing and Rehabilitation Center sits in Taylorsville, North Carolina, and runs as a for-profit nursing home with 183 certified beds, owned by different entities like 1026 Enterprises II, LLC, Starlight Healthcare LLC, Valley Holdings NC LLC, and Horizon Healthcare Group LLC, with indirect ownership from 1026 Nationwide Tr, Capital Holdings Trust, and Samuel Jeremias, and an affiliation with Cch Healthcare, making it part of a larger care network, and you'll find Coleen Anderson serving as the administrator. The place offers both short-term rehabilitation and long-term care, and takes VA contracts for veterans who need skilled nursing, specialized rehabilitation, ventilator care, hospice, and various therapies, and the staff delivers many services like post-stroke rehabilitation, orthopedic recovery, laryngectomy rehab, tracheostomy and gastrostomy care, hearing assessment, and specialized skin and wound care. There are private rehab suites for those who stay for shorter times, and the facility puts together individual care programs, family education, and home evaluations, along with regular activities for residents, including a busy schedule, along with a Beauty Shop and amenities like in-room phones, WiFi, and flat-screen TVs with cable. It is newly renovated and features different care units for resident needs, and it has a homelike atmosphere where staff say they're focused on comfort and recovery, but the facility does have a high nurse turnover rate at 46.8% and currently provides around 3.85 nurse hours per resident each day.

    The place has a history of deficiency reports and complaints, with 24 deficiencies cited in inspections, including problems with protecting residents from abuse, neglect, and exploitation, plus one infection-related citation, and some records show issues around meeting care orders and resident preferences, communicating about injuries or health declines, and respecting resident rights. Still, they've kept a broad program for people needing stroke rehabilitation, respiratory therapy-thanks to the ventilator unit-and other specialized rehab services, and it offers wellness activities, support for orthopedic and neurological conditions, and even features dietary services led by Chef Heather Butler, CDM, CFPP. Valley Nursing and Rehabilitation Center works under the guidelines of the North Carolina Health Care Facilities Association and goes by the words "Compassion - Dignity - Unity," all while focusing on supporting both short-term recovery and long-term care for older adults or those who need more complex nursing and rehabilitation in a setting with unique service options, all delivered by a dedicated nursing staff.

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