AnonymousLoved one of resident
    1.0

    Horrible staff, filthy facility, mistreatment

    I had a terrible experience. The staff were horrible and uncaring, the facility and employees were filthy, and I watched residents be mistreated - I'm very concerned about their behavior.

    Pricing

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    Amenities

    1.75 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      1.8
    • Amenities

      1.8
    • Value

      1.8

    Location

    Map showing location of Houston House Inc

    About Houston House Inc

    Houston House Inc sits at 9490 US-64 in Union Mills, North Carolina, and people know it for offering many types of care for seniors who need supportive living arrangements, so you've got a place where there are senior apartments, residential care homes, and even retirement homes, with different care levels depending on what you need, like independent living for folks who want to stay active and don't want to deal with chores, or skilled nursing for those who need more help, including things like wound care and round-the-clock medical attention. Staff there are trained to give personalized help, whether someone needs assistance with daily things like meals, hygiene, housekeeping, or medication management, and there's also memory care for people with Alzheimer's or dementia, with special programs and memory-enhancing activities.

    When it comes to staying social and comfortable, residents can make use of the community spaces for social activities, and they get to enjoy amenities made to improve their quality of life; you'll also find respite care for temporary stays, hospice care, adult daycare, and programs for folks with substance use or mental health issues, plus support for co-occurring disorders and even addiction recovery. With about 29 total units and a staff of over 20 people, Houston House Inc, led by key contact Janice Bush, also connects with other facilities like Highgrove Longterm Care Center, Magnolia Gardens Assisted Living, and Leland House, so there's a shared link between these care communities. People will also see services for elevation calculation by address and nearby place identification, and amenities for viewing topographic maps and related geographic information, since the facility pays attention to elevation and geographic details, with features that keep residents safe and comfortable. The goal is to give each resident the right level of support while letting them keep as much independence as possible, and the place is known for its specialized care programs and its mission to be a safe, welcoming environment for both seniors and families who need housing.

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