White Oak of Waxhaw

    700 Howie Mine Rd, Waxhaw, NC, 28173
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good rehab but dangerous nursing

    The facility is clean, bright and welcoming with friendly, caring therapy staff, lots of activities, large private rooms and a home-like feel. However, nursing care is inconsistent and understaffed - slow call responses, medication errors and delayed emergency care (I watched my father gasp in his final hours) raise real safety concerns. Food and admin are hit-or-miss (bland restricted menus, billing/communication problems). Good for rehab and attentive staff when they're present, but you must be prepared to advocate constantly.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.44 · 107 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.3
    • Meals

      3.1
    • Amenities

      4.0
    • Value

      1.5

    Location

    Map showing location of White Oak of Waxhaw

    About White Oak of Waxhaw

    White Oak of Waxhaw is a 100-bed skilled nursing center where seniors get both long-term nursing care and short-term rehabilitation, so you've got a place that helps people with many needs and it's got a staff led by an administrator named Lauren Greenwood who seems to know her business, and when you walk in you can see they're focused on understanding, compassion, professionalism, and respect, with registered nurses, licensed practical nurses, and certified nursing assistants providing care around the clock, and they've got all kinds of services set up for residents whether you need help with bathing, dressing, transfers, or medication management, or you're there for more complex rehabilitation like after surgery, a stroke, or a hospital stay, since they've got a dedicated rehabilitation wing where you can get help with rehabilitation for amputees, cardiopulmonary issues, orthopedic injuries, and more general problems from deconditioning, so people who need focused therapies get access to equipment like Biodex and Omnicycle, and they've also got unique programs like the Accelerated Care Plus Program and even virtual rehabilitation if that's what your needs are, and they've not only got physical therapy and occupational therapy, but also speech-language therapy, including work on memory, cognition, and communication, and services for dysphagia, plus specialized treatments like patterned electrical neuromuscular stimulation (PENS), Diathermy Ultrasound, electrical stimulation, balance and fall prevention, peripheral neuropathy therapy, wound care, and even an ADL Kitchen where people can practice daily living activities so they'll know how to get by when they're back at home, and they make sure there's a plan for every resident by using an interdisciplinary team to create personalized care plans that follow doctor's orders and aim to maintain each resident's dignity, and they support not just the residents but families too, with education for patients, family members, and caregivers, along with home evaluations, case management, and discharge planning to help with each transition, and for those who need prosthetics or orthotics, there's special support and training, and folks dealing with dementia benefit from memory care services that include specialized programming, 24-hour support, and memory-boosting activities, which is important, because people's needs vary a lot, and they've thought about activities and amenities as well, so you'll find a wellness center, computer center, fitness room, garden and outdoor space, dining room, gaming room, a small library, and a beauty salon, plus memory care has its own area where programs fit those needs, and you can see they try to make life comfortable and as full as can be for people whether they're coming for a short stay after the hospital or settling in for the long haul, and they've even got independent living options if you need less help, and assisted living if you need more, so there's some flexibility if your needs change or if you just want to join for meals or social time, and it's worth knowing the therapy staff are there seven days a week, which helps with recovery and peace of mind, and everything's built around a sense of caring and watching out for whatever the resident needs as time goes on.

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