Ridge Valley Center for Nursing and Rehabilitation

    1000 College St, Wilkesboro, NC, 28697
    4.2 · 96 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Kind staff, serious safety concerns

    I had a mixed stay: the staff were overwhelmingly kind, helpful and motivated - admissions was seamless, therapy and activities were excellent, the building felt home-like and renovated, and I often felt well fed and cared for. However, persistent understaffing, slow call-bell responses, missed/delayed medications, poor/dirty meals at times, bed-sores/neglect, mishandled paperwork/meds and even rat sightings created serious safety and dignity concerns. Amazing individual caregivers went above and beyond, but until management fixes cleanliness, staffing and medication problems I can't fully recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.19 · 96 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.3
    • Meals

      2.8
    • Amenities

      4.5
    • Value

      4.2

    Location

    Map showing location of Ridge Valley Center for Nursing and Rehabilitation

    About Ridge Valley Center for Nursing and Rehabilitation

    Ridge Valley Center for Nursing and Rehabilitation sits in Wilkesboro, North Carolina, and offers 120 certified beds, though the daily average is around 81 residents, and you'll find the place tries to create a warm, home-like feeling for everyone who stays there, whether for short or long-term care, and there's a mix of skilled nursing and rehabilitation services along with assisted and independent living, all open around the clock, every day of the week for folks who need steady support and help with health issues. The staff includes rehabilitation specialists and skilled nurses, working with a focus on personalized plans, so each person gets care that fits their situation, and Stacy Linhoff acts as the administrator, keeping things running. Ridge Valley has some unique features meant to help improve day-to-day life for residents, and you'll also find specialized care programs tailored for different needs, something some people like who want more than the basics but maybe still want a straightforward approach.

    This facility operates as a for-profit limited liability company, affiliated with Simcha Hyman and Naftali Zanziper, with further ownership and management roles filled by Accordius Health LLC and Kimberly Morrow, which means there are several groups helping make decisions about the care and business side of the place. The center does offer a range of amenities and puts effort into infection control, but inspection reports have recorded 65 deficiencies in total, including areas like infection-related care and pharmacy issues-specifically with drug labeling and storage. Federal reports have also noted that some residents' rights weren't always fully honored, such as the right to refuse treatment or participate in research, and the nurse turnover rate stands at 54.7%, with about 3.21 nurse hours per resident per day, so there's a good amount of turnover that might matter to some families or residents. While the place strives for compassion, dignity, and warmth, and tries to help people recover and thrive, inspection records and staffing numbers are important details for anyone thinking about Ridge Valley Center for Nursing and Rehabilitation.

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