Pricing ranges from
    $3,962 – 5,150/month
    AnonymousLoved one of resident
    1.0

    Understaffed poor management inconsistent care

    I placed my mother here and it was a mixed experience: the activity program was excellent and some staff were genuinely caring, but overall the place is severely understaffed with high turnover and poor management. Staff are overworked (long 12-hour shifts, low pay), communication and billing are terrible - we never received a refund after my mother's death. Cleanliness and safety were inconsistent (missing clothes, infections reported, I had to clean her room; hospice ended up doing much of the care). I cannot recommend this facility.

    Pricing

    $3,962+/moSemi-privateAssisted Living
    $4,754+/mo1 BedroomAssisted Living
    $5,150+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.28 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.7
    • Meals

      2.3
    • Amenities

      4.0
    • Value

      1.8

    Location

    Map showing location of Caswell House

    About Caswell House

    Caswell House offers several types of care, including independent living, assisted living, memory care for those with Alzheimer's or dementia, skilled nursing, respite care, and continuing care all in one place, so seniors can move between care levels as their needs change, and they've got some unique names and specific terms for their programs and services, which some residents remember and ask for by name when they settle in. The staff are trained, friendly, and they're always around to help with things like medication management, activities of daily living, and specialized memory care, including custom care routines and cognitive programs in safe, protected environments. Caswell House has a variety of suites that let residents pick what suits their personality or comfort, making the place feel more like home, and there's a choice of amenities that you find in a regular house, such as air conditioning, Wi-Fi, high-speed internet, and cable or satellite TV, plus handicap accessibility if someone needs it. You'll see areas like a central fireplace that often draws people to sit and talk, a beauty salon where residents get their hair done, large indoor common spaces with a meeting room and TV lounge, and everything is pretty easy to get to because of the way the building is laid out. They serve meals in an on-site dining room, plus there's a private dining room for special occasions, and they offer transportation and parking-including both uncovered and resident parking-so families can visit and come and go with ease. The place organizes all sorts of daily activities, both social and educational, along with recreational opportunities that get people moving or keep minds active, and there's always something going on-from tech trends like discussion groups about smartphones and Samsung Galaxy devices, to classic games and crafts. Caswell House stands out for handling a strong online presence-they've got resources for seniors and their families about planning care, understanding costs, and knowing when to start thinking about extra help, and if you need help figuring out how to pay, they give information about benefits like VA, Medicaid, Medicare, tax options, and sometimes even what you can do with your house if you want to move in. They offer services connected to cloud technology and make use of things like CloudFront to help manage information and keep things running smoothly, including making sure there aren't problems with accessing online resources. The facility is fully licensed, and there are healthcare services for non-ambulatory residents, folks needing diabetic or incontinence care, and those who need advanced support. Caswell House allows short-term respite stays, arranged by day, week, or month to give caregivers a break or help families during transitions. They help out with modern communication needs and online management-posting events, sharing info-and even host various gatherings and events in their venue spaces. Caswell House doesn't try to be flashy, but it provides a comfortable, safe, and social environment where seniors can keep their independence, get the help they need, and stay as engaged as they want, all with clear information and support along the way.

    People often ask...

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