Franklin Manor Assisted Living Center

    100 Sunset Dr, Youngsville, NC, 27596
    3.6 · 73 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff but inconsistent, understaffed

    I found the staff warm, attentive, and genuinely caring - my family appreciated the clean, well-kept facility, good activities, and memory-care focus. Communication and responsiveness were excellent at times and some managers/activities staff were phenomenal. That said, I also experienced chronic understaffing, high turnover, and inconsistent leadership that led to missed care (delayed showers, missed meds/RN scheduling, falls, missing dentures) and poor follow-through on hospice and wound issues. There were worrying reports of rude behavior, odors in spots, and lapses in hygiene or recordkeeping. Overall I think it can be a very good, intimate memory-care option when fully staffed and led well - but I would insist on clear staffing, on-site clinical coverage, and documented care plans before committing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.63 · 73 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.8
    • Meals

      3.1
    • Amenities

      4.1
    • Value

      1.7

    Location

    Map showing location of Franklin Manor Assisted Living Center

    About Franklin Manor Assisted Living Center

    Franklin Manor Assisted Living Center sits at 100 Sunset Dr. in Youngsville, NC, just north of Raleigh, set in a peaceful wooded area close to Wake Forest and U.S. Route 1, which makes visiting easy, and when you come out here you see they've got open living spaces and secure outdoor areas with covered porches, walking paths, landscaped courtyards, and gardens, and all that lends a home-like feeling you don't find everywhere, and that shows they care about keeping folks comfortable, offering both private and companion suites with full bathrooms, furnished rooms that come with HDTVs, telephone, cable, and all utilities included, so there's no confusion about bills. The community serves older adults who need assisted living, memory care, skilled nursing, or respite care, and the place stands alone as an all-memory care community, focusing on helping folks with Alzheimer's and dementia through specialized memory care programs, individualized wellness strategies, and activities that challenge the brain, with caregivers watching over everything through a state-of-the-art security system and emergency call response in every suite.

    Residents here get help with medication management, diabetic and incontinence care, as well as daily activities, and there are therapies like physical and occupational right there on-site, which can make transitions after surgery or illness a lot smoother, especially with their Step-Down Program that helps people move from hospital care to home life more easily. Nurses staff the building 12-16 hours a day, but there's always 24-hour supervision and an emergency call system, so help's never far off, and folks use a call system to reach staff any time. Community programs fill up the week with life enrichment activities every day, from arts and music to movie nights, outings, and day trips, not to mention devotional services and visiting clergy for spiritual support, while the library, game room, and fitness room keep minds and bodies moving, and there's transportation to local appointments and shops by community van, which helps residents keep up with life outside their doors.

    When you talk about meals, Franklin Manor's always been careful about nutrition, putting out three restaurant-style meals each day with special diets like vegetarian, low/no sodium, no sugar, and pureed meals as options, plus guest meals, with the dining program called "Best Meals and Dining," showing that nutrition really matters here, along with keeping food enjoyable and balanced. There's staff around to offer mental wellness programs, social services, hospice care when needed, and on top of that, folks can bring pets if they want, and there's a beautician onsite so grooming doesn't get overlooked-which matters for feeling yourself. Veterans benefits, long-term care insurance, and private funds can help pay for care, and there's help for families too, with resources and respite care to give caregivers a break, whether that's for a day, a week, or a month if someone needs more time to recover or just needs a hand every now and then.

    Franklin Manor's known for its structured activities, friendly trained staff, secure environment, housekeeping, laundry, Wi-Fi, and high-speed internet, and they've won awards like "Best of Senior Living," "Most Friendly," and "Best Activities," which shows families that this is a community where staff really try to build connections and support, not just provide services but make people feel at home and respected as they go about their day, all while making sure their safety, nutrition, and independence are at the front of what they do.

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