AnonymousLoved one of resident
    4.0

    Pleasant facility, care with caveats

    I toured Zebulon House for my mom and overall I'm pleased - the room, clean single-level layout and peaceful grounds are lovely, meals are decent, and the staff are warm, caring and hands-on (memory care and hospice support available). They do lots of activities, outings and social dining, and my mom enjoys the deck and friends, though weekends and low-vision residents may see fewer options. My concerns are occasional understaffing, spotty phone/communication and some incontinence/safety management issues; the building feels a bit dated and could be more transparent. Still, it's a good, close, all-inclusive option and I would recommend it with those caveats.

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    Amenities

    3.45 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.9
    • Meals

      4.0
    • Amenities

      4.3
    • Value

      4.5

    Location

    Map showing location of Zebulon House

    About Zebulon House

    Zebulon House is a senior living community that offers several types of care, including assisted living, memory care for people with Alzheimer's or other types of dementia, respite care, and on-site skilled nursing. The community uses its own special names for programs and services and pays attention to each person's needs by tailoring care to the individual, which means residents get help with things like bathing, dressing, and managing medicine if they need it. There are health and wellness programs, and the staff works to help everyone stay active and engaged. An on-call physician and on-site pharmacy help manage health care, and there are therapy services and medication management too. There's an emergency alert system to help keep people safe.

    The building has both companion and private room options, each with a private bathroom and step-in shower, plus cable TV and climate control. Residents can relax in the garden, spend time on the deck with rocking chairs, or enjoy the game room, library, spa, or on-site beauty salon and barber shop. The kitchen serves three meals and snacks every day, and can handle special diets if needed. Housekeeping, maintenance, and transportation are all taken care of, letting residents focus on activities and friendships. The staff is known for being joyful, helpful, and showing real kindness.

    Zebulon House offers a wide variety of social events, such as movie nights, group outings, and educational talks about paying for senior living with options like Medicaid, Veteran Benefits, and Long Term Care Insurance. There's a full calendar of activities, and a memory care environment is designed to reduce confusion and wandering for those with dementia. The community provides virtual tours and a photo gallery to show what daily life is like. It has won awards like Best of Senior Living and Best of Senior Living All Star, which recognizes strong care and resident support, but the purpose remains to make daily life comfortable, safe, and interesting for every person who lives there.

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