Bellefontaine

    221 North School St, Bellefontaine, OH, 43311
    3.1 · 7 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Spotless facility but staff concerns

    I entrusted my family member here because the facility is spotless-truly one of the best in Ohio-and many staff are loving, attentive, and friendly; my loved one is well cared for and gets along with their roommate. That said, many aides seem underpaid (<$15/hr) and indifferent, nurse/medication response times are long, and one nurse even yelled and wagged a finger; there's no on-site supervisor. I am escalating this to management and expect a full apology.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.14 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.1
    • Meals

      3.1
    • Amenities

      3.1
    • Value

      3.1

    Location

    Map showing location of Bellefontaine

    About Bellefontaine

    Bellefontaine sits at 221 N. School St., Bellefontaine, OH 43311, just 1.6 miles from Mary Rutan Hospital, and for years it's handled all kinds of senior needs, with options for independent living, assisted living, skilled nursing, and adult care home services, plus specialized memory care and Alzheimer's Care, so seniors can find the right fit as needs change, and the management comes from people with experience since Ayden Healthcare took over in 2019, which gives the place a steady hand even in hard times, and they've earned a fair reputation for being encouraging to both residents and staff. The community has beautiful and calm surroundings that help people feel at home, and there are floor plans so you can pick a room that fits your style and comfort. Heartland of Bellefontaine and Heartland of Indian Lake both offer advanced nursing and rehabilitation right on site, with skilled care after surgery, therapy for strokes, wound and cardiac care, recovery for complex medical issues, and specialized physician services for those who need extra help, which means people don't have to travel for these needs. There's a real team with a Director of Nursing, an Assistant Director of Nursing, a Director of Rehabilitation Services, a Director of Environmental Services, a Director of Maintenance, and a Director of Activities, so every part of daily life and care is covered, and that includes therapy for rehab, activities to keep people social, and well-kept spaces for serenity. Staff help with daily activities, and residents get support and referrals when planning or facing health changes, plus home care and hospice services for those who want to stay comfortable during harder times. Meals are planned for good nutrition, there's social work, and discharge planning to help people move from hospital to home or between care levels as needed. They take different payment options and have chosen standards that meet what families and clients really want-safety, kindness, and practical help-but they also work hard to give people independence where possible, which many families appreciate. People say the care is compassionate and consistent, and staff seem to stick around, which helps everyone feel secure, and the programs focus on both health and letting people connect with each other, instead of being isolated. This is a community where employees can build a career in senior care while residents get a full spectrum of services, and with all these offerings-independent living, assisted living, skilled nursing, memory care, adult care, rehabilitation after surgery or stroke, wound care, cardiac and complex care, home services, and specialized support-it's clear people have many options and a good amount of flexibility, making it easier to adapt to whatever tomorrow might bring.

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