The Weils

    16695 Chillicothe Rd, Chagrin Falls, OH, 44023
    2.3 · 24 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Beautiful facility but dangerous neglect

    I placed a loved one in this beautiful, light-filled facility and was torn - the building, meals, some nurses, rehab and a few aides were excellent, but chronic understaffing and atrocious management ruined care. Call lights went unanswered for long periods, staff were often nowhere at the desk or halls, and neglect led to repeated falls, bedsores, UTIs, delayed meds/pain control, missed/incorrect diets and other safety lapses; the activities director was rude. Communication was terrible, supplies and follow-through were inconsistent, and the whole experience drained our savings and felt humiliating. There are bright spots (great food, some caring staff and good therapy), but overall I felt unsafe and would not recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.29 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.1
    • Meals

      3.3
    • Amenities

      3.3
    • Value

      1.5

    Location

    Map showing location of The Weils

    About The Weils

    The Weils sits on 46 acres in Geauga County, in Chagrin Falls, Ohio, giving folks a quiet, scenic spot with green space and gardens to enjoy, and you'll see big open rooms with lots of natural light, newly updated paint and furniture that make the place feel cheerful and easy to get around, so people can relax or visit with friends. The community provides Assisted Living, Memory Care, Respite Care, Hospice, and a skilled Multicare Facility, which means there's plenty of care for seniors with different needs-maybe someone just wants help with daily life such as dressing, bathing, or managing medications, or maybe someone needs special support for Alzheimer's or dementia, which they handle in their secured Memory Care area with activities and care plans made for each person. You'll also find a 22-room rehab facility, where folks can recover after surgery or illness, and visiting nurses, therapists, counselors, and doctors like internal medicine physicians and psychoanalysts all help each day.

    The Weils puts comfort and independence first, so residents get their choice of private or companion apartments, each with cable, Wi-Fi, air conditioning, kitchenettes, and private bathrooms, plus easy access to outdoor patios, walking paths, and gathering places that make it simple to join social activities, chat with neighbors, or just take in some nature. They serve meals every day, including vegetarian and diabetes-friendly options, so you don't have to worry about cooking, and there's a communal dining room where residents can eat together or choose all-day dining if their schedule's different. Their onsite staff-nurses, caregiver teams, and clinicians-stay available 24 hours a day for emergencies or any help, and you'll see regular housekeeping, laundry, medication management, transportation, and a concierge to keep daily life running smoothly.

    With things like a swimming pool, hot tub, spa, game room, arts room, movie theater, music programs, scheduled daily activities, and a family portal for staying in touch, folks can stay active, keep up hobbies, and find new friends, and there are also outdoor common spaces, walking paths, and gardens if someone likes to get outside or relax in the fresh air. They can take care of diabetic needs, offer mechanical lifts for those needing transfer help, and provide hospice for people who need pain management and end-of-life support. The Weils also brings in specialists like podiatrists and therapists for regular visits, and has transportation for appointments or shopping.

    The whole place runs with the goal of helping residents keep as much independence as they like while giving peace of mind to families, and the staff manages quick, open updates about care and community events for everyone. The Weils works with Medicaid and Medicare, so you'll see people from different backgrounds, and they have a minimum age of 55 for new residents. Residents find comfort knowing that the community scores well on review sites, and with all the shared spaces and programs, new friendships and a sense of belonging come easy even as care needs change. Over in Chagrin Valley, with restaurants, health care, shopping, and parks close by, The Weils has built a place where older adults can age in place, get help when they need it, and still enjoy daily life.

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