Hillside Plaza

    18220 Euclid Ave, Cleveland, OH, 44112
    2.5 · 28 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsanitary neglectful facility took home

    I placed my mom here and was horrified - persistent urine odor, unsanitary rooms, bugs and trash, severe understaffing (sometimes two aides for ~20 residents), medication errors/late meds, poor communication about weight loss and injuries, and rude/cruel nurses (Terri, Sasha). A few staff and the dietary team were kind and the meals were good, but overall it felt unsafe and neglectful; I would not recommend and took my loved one home.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    2.54 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.7
    • Staff

      2.0
    • Meals

      5.0
    • Amenities

      2.5
    • Value

      1.0

    Location

    Map showing location of Hillside Plaza

    About Hillside Plaza

    Hillside Plaza is a care facility located in Cleveland, Ohio, serving as a supportive environment for individuals seeking short-term rehabilitation or long-term care. The facility is dedicated to offering professional healthcare services delivered by a compassionate and well-trained team. The staff at Hillside Plaza work to ensure that each resident's needs are met through personalized care plans and a focus on improving the quality of life for everyone who stays there. Attention to detail and a commitment to resident satisfaction are evident in its operations, as the facility continually seeks to create a comfortable and engaging environment.

    A recent initiative at Hillside Plaza included hosting open interviews for healthcare professionals, providing opportunities for dedicated staff to join its team. This reflects the facility’s ongoing efforts to maintain a high standard of care and to welcome new talent committed to the well-being of its residents. Hillside Plaza places a strong emphasis on teamwork and the nurturing of a supportive community among residents and staff alike.

    For prospective residents and their families, Hillside Plaza offers the convenience of a virtual tour of the facility. This allows individuals to familiarize themselves with the environment and amenities from the comfort of home, making the transition process smoother and more transparent. The care center’s goal is to ensure that all residents feel welcomed, cared for, and supported during their time at Hillside Plaza, fostering a sense of community and belonging.

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