Windsor House at Parkside

    930 E Park Ave, Columbiana, OH, 44408
    3.8 · 39 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Caring staff but systemic neglect

    I had a deeply mixed experience - a few caregivers (Bree, Carrie, Ricki and others) were loving, attentive and often went above and beyond, but the facility's overall care and management were severely lacking. I witnessed isolation (locked doors, denied visitation, no COVID protocol), residents neglected (unbrushed teeth, long jagged nails, cuts, unemptied bedpans, urine odor), lost personal items, and ignored call buttons with long waits. There were serious safety and operational failures - fire-safety mismanagement, oxygen/equipment shortages, overmedication, early insurance-driven discharge, and an administration that seemed more money-focused and short-staffed. Food and some rooms were acceptable at times, but because of the neglect and safety concerns I cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.77 · 39 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.1
    • Meals

      2.6
    • Amenities

      3.0
    • Value

      2.0

    Location

    Map showing location of Windsor House at Parkside

    About Windsor House at Parkside

    Windsor House at Parkside is a senior care facility in Columbiana, Ohio, and is part of the Windsor House network. The facility sits at 930 E Park Ave and has been serving the community since 1989, offering a mix of long- and short-term care for seniors who need extra help. Staff provide skilled nursing services twenty-four hours a day, whether someone needs assistance with daily activities like dressing and bathing, or more hands-on medical support. The community offers several types of care, including assisted living, memory care for those facing Alzheimer's, respite services, and a special wound care unit. There's an Alzheimer's Secured Memory Care Unit meant for residents who need a higher level of safety and supervision.

    Residents have the choice of private or semi-private rooms, set up with safety features like bedside emergency call buttons. Parkside also has studio layouts. The spaces stay bright and comfortable, with teams taking care of housekeeping, laundry, and maintenance. Meals are served restaurant-style, and there are inviting social spaces, a craft and hobby room, organized activities like bingo, morning trivia, and bean bag toss, and even on-site religious services for those who want them. The property includes walking trails and beautiful outdoor areas for fresh air, as well as spaces set aside for group programs and community events.

    Rehabilitation services at Parkside cover physical, occupational, and speech therapy, with therapists working to help people regain strength, restore movement, and support independence. Memory care includes tailored programs and staff assistance for residents who struggle with memory loss or confusion. For those who need it, there's ongoing medication supervision and emergency monitoring.

    The community keeps residents engaged through activity programs and encourages family involvement. Staff at Parkside commit to communication and personalized support, focusing on respect and comfort for everyone. With a review score of 3.3 based on 7 reviews and an average rating of 5.4 out of 10, Parkside stands as one of the three nursing homes in the city, offering a range of senior living and care services for older adults and their families who value a secure, homelike environment.

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