Lake Pointe Rehabilitation and Nursing Center

    22 Parrish Rd, Conneaut, OH, 44030
    3.7 · 67 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate staff, severe neglect problems

    I have very mixed feelings. Many staff (Robyn, Jody, Amber, Erik and others) were compassionate, skilled in PT/OT, ran fun activities and made the community feel welcoming with clean common areas and lake views. But I also saw chronic problems - filthy, dusty rooms, soiled diapers/urine odor at times, poor maintenance (AC/off, noisy construction), severe understaffing, missed meds/catheter/oxygen errors, ignored call lights, suspected neglect, unresponsive administration (I involved the health department and my mother later died from a groin bed sore). I wouldn't recommend without constant advocacy and frequent visits.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.66 · 67 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.7
    • Meals

      1.8
    • Amenities

      3.0
    • Value

      3.7

    Location

    Map showing location of Lake Pointe Rehabilitation and Nursing Center

    About Lake Pointe Rehabilitation and Nursing Center

    Lake Pointe Rehabilitation and Nursing Center in Conneaut, Ohio, provides skilled nursing care for people who need help because they're very frail or dependent, and it's also set up for folks who need short-term rehabilitation before heading home from a hospital, which means they work with all kinds of needs, whether it's long-term stays, short-term rehab, memory care for Alzheimer's or dementia, or even respite care when caregivers need a break, and since there are specialized programs, like their Pulmonary Rehab Program for breathing problems, and a team that includes physicians, social workers, and nutritionists, residents usually get care that's planned for their own needs, with round-the-clock nursing on staff and nutritional services that include customized meal choices, and the setting itself tries to stay comfortable and home-like rather than clinical, offering residents' rooms, some community amenities and activities, and an open visitation policy so families can visit any time.

    The facility has 74 certified beds and an average of 56 residents stay each day, which means it's not too big or noisy, but there's usually a fair amount of activity, and the ratio for nursing comes out at about 3.86 nurse hours per resident per day, though their nurse turnover rate is high at 57.4%, so families might see different nurses over time. The facility is owned for a profit, and its management has stayed with Samuel Sherman and Alexander Sherman since April 2017, under affiliation with Aom Healthcare, and the nursing center carries both Medicare and Medicaid certification.

    Over time, the center's seen issues noted in inspection reports, such as infection-related deficiencies and infection control problems, with documented failures to establish proper infection prevention and control, but these have been marked as situations where there was potential for harm rather than real harm that happened. There have been quality of life and care issues cited, like not making sure areas are always clear of accident hazards, and they've had 33 documented deficiencies in reports, including a recent complaint on November 7, 2024, that turned up one deficiency. Staff plan individualized care for each resident, and families can take virtual tours to see what the place looks like. The facility states it aims for high standards, has received industry recognition over several years, and works to help residents improve health and well-being through professional support, but some challenges noted in government reports are good to keep in mind if considering this center for yourself or a loved one.

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