Arcadia Valley Skilled Nursing & Rehabiliation

    25675 Main St, Coolville, OH, 45723
    2.5 · 11 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Outdated filthy care neglect tragedy

    I placed a loved one here and deeply regret it. The facility is outdated and filthy (urine smell, exposed pipes, rooms needing renovation), maintenance is neglected, and the parking lot is dangerously icy. Privacy and dignity were ignored - doors left open during care, residents cleaned of waste or left in feces for over an hour, not properly hydrated. Staff are sketchy, understaffed, unsympathetic, and often don't listen - medication and medical attention were mishandled with tragic consequences. Admin was unprofessional and unresponsive (no returned calls, blocked/deleted comments on Facebook, deceptive advertising/photos). The food was the only decent thing; otherwise avoid this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.45 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.6
    • Meals

      4.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Arcadia Valley Skilled Nursing & Rehabiliation

    About Arcadia Valley Skilled Nursing & Rehabiliation

    Arcadia Valley Skilled Nursing & Rehabilitation sits at 25675 Main Street in Coolville, Ohio, in the village, and offers skilled nursing and rehabilitation for people who need help with daily living, whether for a short stay to recover or for long-term care. The facility has 50 certified beds, is licensed as both a skilled nursing facility and a physical medicine and rehabilitation clinic, and is known for providing a safe, warm environment with staff who speak English and sometimes other languages. Residents usually number about 45 each day. There's a 24-hour call system for safety, and residents can use an arts room, library, game room, and enjoy walking paths, a garden, fitness room, spa, and wellness room, with scheduled daily activities, movie nights, music programs, and events run by fellow residents. Nursing care lasts 12 to 16 hours a day, with about 2.99 nurse hours per resident each day, which is a little lower than the state average of 3.7 hours, and the nurse turnover rate sits just under the state average at 50%. The center offers both nursing home and assisted living support, handles rehabilitation needs, and tries to give families advice on caregiving and long-term care insurance. Medicare and Medicaid are accepted, and it's part of a Continuing Care Retirement Community, connected to Continuing Healthcare Solutions Inc, which owns and manages the place along with several listed owners. The latest report from May 20, 2024, shows 14 deficiencies, including several related to infection control, and a very serious Quality of Life and Care deficiency for not following basic life support rules like CPR before emergency help arrived, with a total of 54 deficiencies in all. A complaint on September 18, 2024, led to a $13,627 fine and an extra deficiency. Staff aim to run a friendly and caring place, but the inspection history and staffing numbers give families some facts to think about, especially for those focused on medical support and overall care standards. The community is currently not taking new patients. Directory information here gets updated at least every month so people can check for the latest status.

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