Village at the Greene sits at 4381 Tonawanda Trail and operates under HCF Management Inc., as part of the HCF Family of Companies, with a community culture known for friendly, helpful staff who focus on compassionate, family-like care. The facility offers a wide mix of care, including independent living, assisted living, memory care for those with dementia and Alzheimer's, skilled nursing, short and long-term rehab, outpatient rehabilitation, hospice, infusion, and respiratory care, and soon there will be assisted living apartments. The staff includes caring nurses and aides who deliver personal care, with a focus on employee longevity and continuity, so you'll see a familiar face throughout someone's stay. Certified for 99 beds with an average of 74 residents daily, the community provides around 3.81 nurse hours per resident and round-the-clock supervision, though the nurse turnover rate is 58.1%, and inspection reports have noted 56 total deficiencies, including five related to infections and some issues with food safety and assistance with daily living.
There's a strong emphasis on nutrition, so chefs and meal planners design menus and prepare meals with an all-day, restaurant-style dining setup, special diet accommodations for allergies or diabetes, and private bathrooms in a choice of private, shared, or studio rooms, all with air conditioning, Wi-Fi, cable TV, telephones, and kitchenettes. The community accepts Medicaid and Medicare, and offers language assistance in English, Spanish, and Chinese, with residents and family councils to improve care and quality of life. Village at the Greene organizes daily activities, movie nights, resident-run clubs, music programs, an arts and game room, a library, and spiritual services like church, plus outdoor spaces, a garden, children's play area, planned transportation, and scheduled wellness programs in the fitness room or spa.
Safety is built in through emergency alert systems and supervision, and cleanliness is a stated priority, with housekeeping, laundry service, and move-in support. The center's therapy department uses goal-setting and motivation for rehabilitation, because many come in for short-term recovery or long-term nursing care. There have been some citations related to infection control and care standards, so families may want to review inspection histories to make informed choices. The overall rating stands at 4.3 from 42 reviews, and business office hours run weekdays from 8 to 5. Village at the Greene offers a calm, caring environment with core services designed for active seniors who may need daily living help or more complex medical care, and encourages family participation and community engagement at every step.
