Spring Creek Nursing & Rehabilitation Center

    401 N Broadway St, Green Springs, OH, 44836
    4.7 · 70 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Excellent care, but operational issues

    I experienced excellent therapy, compassionate nurses, a very clean, home-like facility with good food and rapid recovery - staff often felt like family and clinical care frequently exceeded expectations. However, chronic understaffing, rude management, rooms not as shown and inconsistent personal care (missed baths, hygiene lapses, medication timing issues) left me concerned; great clinical strengths but troubling operational problems.

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    Amenities

    4.73 · 70 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.7
    • Meals

      4.3
    • Amenities

      4.4
    • Value

      4.7

    Location

    Map showing location of Spring Creek Nursing & Rehabilitation Center

    About Spring Creek Nursing & Rehabilitation Center

    Spring Creek Nursing & Rehabilitation Center, found at 401 N Broadway St in Green Springs, Ohio, offers a wide range of care options and services for adults who need different types of support, and the campus there includes both Spring Creek Assisted Living, which gives people more independence with some personal help, and the main nursing and rehabilitation center itself, and to be honest when you walk the grounds you'll notice it's a peaceful spot with quiet scenery and even a mineral spring nearby which they say adds to the spot's therapeutic atmosphere, which some folks find quite soothing. The place has 120 certified beds and takes people who need skilled nursing, memory care, hospice care, ventilator or tracheostomy support, short-term rehab between hospital and home, home health, and even adult day services, so it fits a lot of different needs, and they do take most insurance plans to help families with the cost, and they have their own in-house dialysis unit, which is pretty rare in nursing homes. There's a team on staff led by Executive Director Deanna Turner, LSW, LNHA, and one of the registered nurses there is Warren Gilbolingo, and they're joined by other nurses and therapists who provide nursing care around the clock, help with rehab services like physical and occupational therapy, assist with daily living tasks, offer outpatient therapy, and even take care of meal planning with a nutrition specialist and keep things tidy with cleaning services. Management has been handled by Michael Brick and Joshua Koenig since December 2020, and ownership is through SC Op Holdings LLC along with several indirect owners, including family trusts.

    Residents who are more independent have their own living spaces, sometimes with a kitchenette, and get support if they need it but can still keep their routines, and some days will have organized group activities, spiritual programs, and chances to socialize, plus there's even salon services for personal grooming if folks want a haircut or shave. The staff, which they say is highly trained and experienced, tries to focus on each person's mental, emotional, and spiritual health, hoping for a family-like setting, although the nurse turnover rate is on the high side at 55.6% compared to the state's average of 51.0%, but they do have a little more nurse staffing overall with 3.78 nursing hours per resident per day. Some people come to Spring Creek for short stays to recover after a hospital stay, and some need more advanced care for longer periods, including ventilator and tracheostomy support or hospice care near the end of life, and they do accept both adults and younger individuals who aren't seniors if they need the services offered.

    The government has found some issues at the facility, with 28 deficiencies listed in inspection reports, including a deficiency for failure to keep the area safe and provide enough supervision, putting resident safety in jeopardy at least once, and other deficiencies for not telling residents, doctors, or families about important changes, plus there have been 2 infection-related violations. While no care home's perfect, Spring Creek does try to offer a wide list of services and puts some focus on care programs and keeping a comforting environment, though anyone considering it should look over inspection reports to get the full picture.

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