Carriage Court Senior Living sits at 3570 Heritage Club Dr in Hilliard, Ohio, and has been open for 7 years now, offering independent living, assisted living, memory care, respite care, and home care services, all in a big two-story community that feels peaceful and relaxed. Folks living here can get help with daily tasks like bathing, dressing, and taking medicine, while still keeping their independence in a safe place with 24-hour care from nurses and caregivers. There's a friendly staff, including Executive Director Ms. Ela Ohly, Senior Director Ms. Lynnsey Quinn, and Operations Coordinator Ms. Kristin Ippoliti, and the management's done by Balanced Care Corp. They have an A+ rating with the BBB, though they're not officially accredited, and they hold a state license that's valid through July 18, 2025.
The building is easy for everyone to move around in, with wheelchair-friendly showers, ground floor rooms, private bathrooms, and personal climate controls. Residents can choose between single or double suites, and the memory care cottages are set up so those with Alzheimer's or dementia can stay safe, thanks to secure courtyards and wander guard systems. People living here get nutritious, chef-prepared meals either in a restaurant-style dining room, the private dining space for family events, or even through room service and an all-day bistro if that's what they like. There's a demonstration kitchen for those who want to join cooking events, and even resident pets are welcome, with pet care available and a community dog named Ladybug around to brighten days.
The community offers a full slate of activities thanks to a full-time activities director, with socials, entertainment, religious services, group outings, and even intergenerational events. Residents have access to a wellness center, a spa, and a beauty salon, plus recreation rooms like the game room and movie lounge, a computer center, a library, and an elegant lounge with a fireplace for relaxing with friends or family. People wanting to stay fit will find exercise programs and a fitness center with NuStep technology.
Help's always close by, with transportation services for appointments, grocery runs, and outings, plus on-site physical therapy partners, medication management, and housekeeping and linen service. They do respite care for short stays and provide help with moving in and getting settled. Safety is a big focus, with a secure environment, 24-hour emergency call system, and regular property maintenance. The large, landscaped grounds and open concept common areas give everyone a bright and home-like atmosphere. There are programs set up for brain fitness and sensory development, especially for those with memory loss.
Veterans and their spouses can qualify for VA benefits, and the community will help with things like incontinence care, transfers, and personal care. Residents can pick from room sizes on both floors, including smaller, simpler spaces for those who want something easier to keep up with. Carriage Court also has an Independent Living Plus option, which means people can get support with upkeep without giving up their freedom. This community is known for experienced, dependable staff and making sure people get care that's based on their changing needs, so they can stay in one place even as their health changes. The place feels like a small town, and you'll often find neighbors chatting on the porch or walking in the courtyard, all with the support they need close at hand.
