Altercare Post-Acute Rehabilitation Center

    1463 Tallmadge Rd, Kent, OH, 44240
    3.0 · 67 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Good caregivers, unsafe and understaffed

    I had a mixed experience. Many staff - reception, aides, nurses and especially PT/OT - were kind, professional, and the building was clean with good rehab when it happened. But chronic understaffing, long call-light waits, delayed or incorrect meds (including insulin), missed wound/oxygen care and safety incidents left me very worried; communication and management follow-through were poor. I wouldn't trust this place for complex or high-risk medical needs despite pockets of excellent caregivers.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.97 · 67 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.0
    • Meals

      3.0
    • Amenities

      4.5
    • Value

      3.0

    Location

    Map showing location of Altercare Post-Acute Rehabilitation Center

    About Altercare Post-Acute Rehabilitation Center

    Altercare Post-Acute Rehabilitation Center sits under the management of Altercare Of Ohio, Inc. since 2001 and belongs directly to Tsg Nursing Centers, Inc., which owns the entire operation though it also has ownership stakes spread out with other entities too, being a for-profit center, it's got an average of about 70 residents each day and holds 79 certified beds, and staffing includes 3.63 nurse hours per resident daily, even though the nurse turnover rate is 36.5%. State inspections found some issues, including some about reporting injuries or when a resident's health changes, as well as a quality-of-life finding related to bladder or bowel care, giving it a seriousness level of D in some cases.

    The facility cares for folks who've just gotten out of the hospital and need rehab to regain strength, independence, or daily skills, and has a good spread of therapies like physical, occupational, stroke, orthopedic, and cardiovascular programs, along with short-term rehab, long-term care, skilled nursing, respite, palliative, hospice, and spiritual support. There's a memory care unit that's secured for safety and coordinated help for Alzheimer's and dementia residents, and families can take part in programs from the Alzheimer's Disease and Related Disorders Association. People living here can get assistance with daily living tasks, medication and medical care, help moving around, and nutritional guidance or special diets.

    Amenities include private and shared rooms, some with kitchenettes, two-bedroom options, private bathrooms, air-conditioning, telephones, cable, Wi-Fi, and daily cleaning help from the maintenance staff, while the dining is restaurant-style and covers breakfast, lunch, and dinner with registered and licensed nurses always around to support care. There's 24-hour staffing and supervision, security measures to prevent wandering, emergency call systems, and transport services for appointments. Other comforts, like beauty and barber services, are onsite, and planned activities aim to help everyone stay mentally and physically active. Outpatient rehab is also available for those who fit that need. The team includes professionals from different backgrounds to cover all the therapy, care, and recovery bases. The center is subject to regular inspections, and while it does have comfortable features and varied services, some inspection findings show there have been points where care standards could've been better.

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