Lake Pointe Health Center

    3364 Kolbe Rd, Lorain, OH, 44053
    3.7 · 62 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Understaffed, unclean, neglectful; avoid facility

    I want to be clear: some staff here are wonderful, kind and caring - nurses, STNAs, therapy and kitchen employees showed compassion and skill. But the place is badly understaffed and mismanaged: long call-light waits, minimal hands-on care, missed meds/appointments, and aggressive attempts to remove residents. Cleanliness and safety are major problems - urine smell, fruit flies/spoiled milk, feces on curtains, dirty bottles, unsecured lobby, dementia patients wandering into my mother's room, and risks of dehydration/bedsores from not turning or providing water. Administration was unresponsive about complaints and refunds, and I heard disturbing allegations of unethical or illegal behavior. Great location and a few excellent staff don't make up for neglect and poor oversight - I moved my mother and would advise finding a better facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.73 · 62 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.7
    • Meals

      1.0
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Lake Pointe Health Center

    About Lake Pointe Health Center

    Lake Pointe Health Center sits in Lorain, Ohio, and gives seniors many care options under one roof, so you'll see assisted living, independent living, skilled nursing, nursing home, and memory care in the same place, and a lot of folks say the staff are friendly and the building looks nice, and when you go in you'll notice things like a dining room, game and activity room, fitness center, salon and barbershop, washers and dryers, wifi, and guest parking, all set up to make daily life easier. Folks who live there get three meals a day, help with medicine, wound care, bathing, and other personal needs from care assistants, and extra health support like physical therapy, occupational therapy, speech therapy, and support from nurses and podiatrists, plus there's transportation to appointments and laundry services, cable TV, and kitchens or kitchenettes in rooms depending on the unit. They take Medicaid and long-term care insurance, so there are payment options, and everything is set up for safety with handicap access, sprinkler systems, and regular housekeeping and maintenance, and you'll see they stay busy with social activities, arts and crafts, educational events, and even holiday parties with families, and the outdoor spaces are looked after so folks can relax outside. The staff puts a lot of effort into making care plans for each person, and families can sit down with the team to talk over what's needed and what's best for their loved one, and the facility focuses on helping folks get better after illness or surgery with modern therapy rooms and a full set of equipment. They offer specialized help for memory care, checking if that's the right fit, and will talk you through what each level of care means, so it's clearer to figure out whether someone needs assisted living, independent living, or full skilled nursing care, and families can give feedback, join holiday get-togethers, ask about costs, or join a waitlist if needed. You'll see long-term care with hospice and palliative help if things get tough, and overall, folks describe Lake Pointe Health Center as caring and focused on keeping seniors safe, included, and cared for every day, as part of the larger CommuniCare family of facilities, with a director named Mr. Steve Kenyon taking care to see things are run right.

    People often ask...

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