Waterview Pointe

    117 Bartlett St, Marietta, OH, 45750
    3.2 · 12 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate staff, systemic neglect persists

    I'm torn: it's a beautiful facility with excellent food, an outstanding vent unit, and several compassionate, hardworking caregivers I'm truly thankful for. But chronic staff turnover, front-office/corporate awareness of problems, and possible closure point to systemic issues that haven't been fixed. My loved one experienced neglect - missed glaucoma drops, hydration lapses, clothes not changed or missing, signs of malnutrition, UTI and a bedsore that required hospital transfer - and I personally saw aides texting during care and staff working while symptomatic with COVID. There were also disturbing incidents (restraint in the hallway, a misdiagnosis treated with depression meds, and an alleged false "healing" claim). I appreciate the amazing individual staff, but leadership needs to clean house - I would not place a loved one here until serious changes are made.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.17 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.0
    • Meals

      5.0
    • Amenities

      3.0
    • Value

      3.2

    Location

    Map showing location of Waterview Pointe

    About Waterview Pointe

    Waterview Pointe sits on a hill overlooking the Ohio River in Marietta, Ohio, at 117 Bartlett Street, and folks will notice the calm setting, with plenty of greenery and nice spaces for walking or just sitting quietly. This senior living community serves the Marietta area and offers a wide range of care, covering independent living, assisted living, skilled nursing, and rehab, so people can get help that fits their needs as things change over time, and that goes for independent seniors as well as those who need more nursing care. Waterview Pointe's staff includes an administrator, a director of nursing, a social services director, a food services director, and a maintenance director, and each person has their special job to help the place run smoothly.

    The building's newly renovated, and the team aims to make every resident feel welcome. They offer 80 private rooms, including 68 reserved for long-term or short stays and a secured memory care wing with 22 rooms for people living with dementia or Alzheimer's. The staff's trained to provide 24/7 skilled nursing care and help with daily needs like dressing or bathing, with hospice and respite care available for folks who need either a break or special support at the end of life. The team works closely with physical therapists, occupational therapists, and speech therapists, and there's a full lineup of therapy services for people recovering after a hospital stay.

    Waterview Pointe offers housekeeping and laundry services, so residents have less to worry about, and the on-site culinary team prepares home-cooked meals-usually one or two a day-so food's fresh and dependable. Residents can enjoy visiting the chapel or the meditation courtyard for quiet time or prayer, and for folks in the memory care area, there's a safe, secured outdoor courtyard just for them. The facility has a dedicated activities team, which means there's always something on the calendar, like board games, cooking demos, arts and crafts, outings, and small holiday events, making folks feel a bit special during celebrations. The staff commits to treating everyone with respect, kindness, and the kind of attention people expect from family, aiming to create a comfortable, healing place for every resident. Amenities and services come either included in the rent or can be added for extra, depending on what's needed. Waterview Pointe gives folks a place to live that's peaceful, with lots of support if and when it's needed, right in the Marietta community.

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