Ridgewood Manor

    3231 Manley Rd, Maumee, OH, 43537
    3.7 · 34 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, poor management, unsafe

    I have mixed feelings. I found many frontline staff, therapists (Cristina and Amber included), social workers and maintenance caring, helpful and professional - the building is clean, welcoming and therapy really helped my family member. But communication and administration were awful: voicemail/full mailboxes, no callbacks, missed med changes and hospital-transfer notices, high staff turnover and inconsistent aides. I'm also worried about safety - lack of onsite medical professionals, PPE shortages and a COVID outbreak left residents at risk. I appreciate the compassionate caregivers, but management, organization and safety problems make me very cautious about recommending this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.74 · 34 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.0
    • Meals

      3.0
    • Amenities

      5.0
    • Value

      3.7

    Location

    Map showing location of Ridgewood Manor

    About Ridgewood Manor

    Ridgewood Manor has been operating in Maumee since 1974, serving as a skilled nursing and rehabilitation facility with 90 beds, including 14 private rooms and 38 semi-private rooms that can handle couples if needed, so there is some flexibility based on needs. The facility accepts both Medicare and Medicaid, which helps many families manage costs. Residents can choose from both short-term and long-term care, and there's respite care for families who need a break or when someone needs a short stay after a hospital visit. Ridgewood Manor also supports Alzheimer's and dementia management and offers a range of skilled nursing services, including medication help, assistance with dressing, bathing, transfers, and round-the-clock supervision.

    The staff includes nurses, doctors, nutritionists, and social workers, keeping care available 24 hours every day, and there's always someone ready to help whether it's in the middle of the night or on the weekend, because they take admissions at all hours. Ridgewood Manor offers furnished rooms with kitchenettes and private bathrooms, plus Wi-Fi, cable TV, and air conditioning, which older folks often hope to find these days. Residents have access to community spaces like a dining room, activity and arts rooms, a garden, walking paths, a game room, a theater, a fitness center, wellness programs, and a library, so even when someone isn't up to much, there's likely something going on each day, from movie nights to music programs. Folks can also join in on community-sponsored events or use the on-site sauna and spa areas for some relaxation.

    Daily life includes help with meals, with options available for various dietary needs, and the staff manages housekeeping, laundry, and move-in coordination to make settling in easier. The facility has a 24-hour call system and emergency alerts, which brings families some peace of mind. Ridgewood Manor is part of Consulate Health Care and carries an A+ BBB rating, even though it isn't BBB accredited. Mr. Nathan Root and Toula Georgeakopoulous lead the staff, with Emily Colyer overseeing business development, and with about 75 employees, the residents can expect someone to be nearby almost any time.

    Ridgewood Manor provides specialized therapy services, including physical, occupational, and speech therapy, and they're ready to support palliative and end-of-life care if it becomes necessary. Each resident, whether they stay for a short period to recover or for long-term care, receives attention with routines built around their specific needs. The common areas are spacious and the environment is home-like, offering gardens and outside spots to get some fresh air. As a nursing home, Ridgewood Manor sticks to a straightforward mission of supporting residents as they recover, adjust, or settle in for the long haul, without a lot of unnecessary fuss.

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