Smith's Mill Health Campus

    7320 Smith's Mill Rd, New Albany, OH, 43054
    4.0 · 87 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Beautiful campus, caring staff, understaffed

    I loved the bright, modern campus - excellent food, lively activities, and a skilled, caring therapy team; many staff know residents by name and genuinely try to help. However, chronic understaffing and poor communication led to long call-light waits, delayed or missed meds and hygiene, inconsistent caregiver quality, and instances of needs being ignored. The people are kind and the facility is beautiful, but until staffing/management issues are fixed I would be very cautious about recommending it.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 87 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.9
    • Meals

      4.4
    • Amenities

      4.9
    • Value

      2.5

    Location

    Map showing location of Smith's Mill Health Campus

    About Smith's Mill Health Campus

    Smith's Mill Health Campus is a senior living community operated by Trilogy Health Services, and you'll find it offers many options for older adults, whether you're looking for independent living, assisted living, memory care, skilled nursing, short-term rehabilitation, or respite care for a brief stay, and they even offer adult day services for those who might just need care for part of the day. Residents live in private, carpeted suites, and every room has individually controlled heat and air conditioning, walk-in showers with grab bars and built-in seats, and emergency medical alert systems, so there's a focus on safety. There are different apartment layouts like studios, one-bedroom, and two-bedroom floor plans, with some having in-unit washers and dryers, kitchenettes, and energy efficient appliances, and they include utilities, wireless internet, and cable in many areas for easy living. Folks gather in a small dining room where a chef prepares meals for breakfast, lunch, and dinner, and there's also a self-serve beverage bar for convenience, and you can even arrange private dining for family visits. The health campus is pet-friendly and has a covered community patio, gardens, and outdoor sitting spaces for leisurely visits, as well as amenities like a salon, movie theatre, 24-hour fitness center with classes, and event rooms for group gatherings. The campus offers transportation to outings, runs daily activities and life enrichment programs, and supports social, spiritual, and recreational events to help everyone stay engaged. Memory care services have special features for adults with Alzheimer's or other types of dementia, and there are skilled nursing services, pharmacy and laboratory support, occupational and physical therapy, speech-language pathology, case management, 24-hour nursing care, discharge planning, and a team ready to help with basic needs. Housekeeping, linen, and laundry services are provided, and maintenance keeps the apartments, common spaces, and grounds in good shape so residents don't have to worry. Community spaces have cozy seating, fireplaces, and big TVs for relaxing or watching shows together, and there are activity rooms set up to include everyone. Smith's Mill Health Campus runs as a continuing care retirement community, meaning seniors can move from one level of care to another as their health needs change, and families find comfort knowing loved ones are in a place that tries to keep everyone connected and comfortable.

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