New Lebanon Rehabilitation and Healthcare Center sits at 101 Mills Pl. in New Lebanon, Ohio, and has 120 certified beds with an average of about 90 residents each day, and there's a video tour that shows you all around the facility and helps you get a good idea of the layout and what you might expect if you ever visit or stay there. This nursing home offers both short-term and long-term care options, providing things like skilled nursing, memory care, Post-Acute Rehab, and Assisted Senior Living, with services covering Alzheimer's care, orthopedic rehabilitation, ventilator care, dialysis, mental health recovery, stroke care, pulmonary care, cardiac care, and even respite care for families who need a break. The campus is known for being beautiful and amenity-rich, and there are resources for caregivers as well as an admissions office ready to answer questions and help new residents get settled, plus they take admissions at any hour, day or night, and work with every hospital and most insurance plans, which does make it easier for families going through transitions.
The center is affiliated with Crown Healthcare Group and is tied to one of the largest rehabilitation therapy companies in the nation, and there's a highly skilled team of healthcare professionals on staff, including a dedicated medical staff that uses up-to-date medical technology. Nurse staffing sits at 3.40 nurse hours per resident per day, and the nurse turnover rate is at 55.8%. Residents get access to a range of amenities that aim to make life a bit more comfortable and homelike, and the place keeps a steady focus on providing what they describe as compassionate, quality care. They've got both inpatient and outpatient programs, plus specialized services for different medical and rehabilitation needs.
Now, it's important to know the center has seen a total of 60 deficiencies in inspection reports, with 5 of those linked to infection control, and the government did cite the facility for violating federal standards on preventing the spread of infections, noting issues in October and December of 2024. That history of serious quality issues, including being identified as a Special Focus Facility Candidate, is worth considering, though the government hasn't formally flagged them yet. Reviews average out to 4.3 from 51 reviewers online. Even with past problems, staff at New Lebanon Rehabilitation and Healthcare Center continue to provide care to a mix of residents with varied and specialized needs in a setting that tries to feel warm and supportive, offering programs and care for people with both short-term and long-term needs.