Masternick Memorial

    5250 Windsor Wy, New Middletown, OH, 44442
    4.0 · 12 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Caring staff but inconsistent amenities

    I found the building very clean and the nurses, rehab team and physicians caring and attentive. That said, rooms felt hospital-like and basic, a promised private room never materialized, staffing often seemed extremely short, activities were sparse, and meals were inconsistent (I even lost weight). I also encountered a few rude staff/administrative issues. Overall solid clinical care but not a 5-star experience.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.3
    • Meals

      2.5
    • Amenities

      3.0
    • Value

      4.0

    Location

    Map showing location of Masternick Memorial

    About Masternick Memorial

    Masternick Memorial sits in New Middletown as a skilled nursing facility and offers a wide range of care, with a full continuum that covers assisted living, skilled nursing, rehabilitation, memory care, respite care, and long-term support for people with special needs like Alzheimer's and dementia, and you'll find the staff is caring, they speak English, and they're there around the clock for supervision, help with bathing, dressing, and managing medications, and the nurses are trained to give between 12 and 16 hours of nursing care every day, and there's a 24-hour call system in place in each room if someone needs help quickly. Residents can pick from spacious private or semi-private studio and one-bedroom apartments, each with a private bathroom, kitchenette, individual climate control, and plenty of natural light, and if you need them, wheelchair accessibility, emergency call systems, and customer parking are all available for everyday use. Community spaces include a comfortable craft and hobby room, salon and barber shop, outdoor courtyard, garden, walking paths, and a library, along with a chapel and spa, so you're able to enjoy lots of different interests, and there's high-speed internet and cable TV in the rooms for anyone who wants to stay connected or unwind quietly. Meals happen in a restaurant-style dining area, with options for special diets if you have allergies or diabetes, and housekeeping, laundry, and linen services keep apartments tidy every week, letting you focus on other things. Organized activities bring music programs, movie nights, arts, spiritual and therapeutic programs, and group outings, and you'll see a busy schedule that encourages everyone to get involved, with memory care residents having their own secured area and specialized cognitive engagement programs for safety and independence. Masternick Memorial's nursing professionals team up for evaluation and treatment of illness, physical, occupational, and speech therapy, and there are restorative and independent living programs if you need ongoing rehab or just a little help now and then. The facility has 99 certified beds, is part of the Windsor House network, and carries a 5-star rating from the Centers for Medicare & Medicaid Services for the nursing home side, and if you rely on Medicaid or Medicare, Masternick Memorial accepts both. Move-in coordination gets new residents settled more smoothly, emergency alert and call systems are there if needed, and parking and transportation help get residents where they need to go. Apartments are mobility-friendly, with cozy finishes and easy layouts, plus well-appointed furnishings and private bathrooms, so people can feel comfortable living on their own or with some help, and whether someone wants to spend an afternoon outdoors, read in the library, keep up with old hobbies, or meet new friends over meals, there's a little bit of everything, and people's dignity and individuality are treated with respect in both care and daily life. No information is available about the history of Masternick Memorial, but the focus stays on delivering reliable support for seniors every day.

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