Amberwood Manor

    245 S Broadway St, New Philadelphia, OH, 44663
    3.8 · 22 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Warm staff, serious care lapses

    I love the warm, family-like community - compassionate nurses and aides (Amanda, Norman, Paula stood out), a beautiful facility, tasty food, engaging activities and a great therapy gym. But I also experienced serious care lapses: missed meds, delayed/poor nursing (feeding-tube and infection concerns), bed-safety problems (broken/missing rails), falls and hygiene/UTI issues, stolen belongings, confusing billing and poor communication. Staff can be excellent and go above and beyond, yet inconsistent staffing, honesty and management problems left me wary.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.82 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.9
    • Meals

      4.3
    • Amenities

      4.0
    • Value

      2.0

    Location

    Map showing location of Amberwood Manor

    About Amberwood Manor

    Amberwood Manor sits as part of Coshocton Regional Medical Center's care options and offers different types of help for seniors who might need medical, rehabilitation, or memory care services, so people often come here after surgery or illness to get back on their feet or get extra help with IV therapy, wound care, or even tracheostomy care, and the staff handles everyday assistance like bathing, getting dressed, and eating, which really helps a lot of folks keep up their daily routine. Residents can choose either private or semiprivate rooms, and every room comes with cable TV and internet so people can keep up with their shows or chat with family, and regular cleaning and laundry services mean things stay fresh. There's a dining room set up restaurant-style with different meals each day, while a salon and barber shop sits on-site too, so residents don't have to leave for a haircut or a shampoo, and personal care services are part of the normal routine too.

    Rehabilitation services cover speech therapy, occupational therapy, and physical therapy, which makes it easier for residents to recover from illness, injuries, or strokes, and if someone wants to plan ahead, the Pre-registration Program helps sort out rehab needs in advance of a planned surgery. People dealing with Alzheimer's or dementia live in a secure area with memory care staff, so families know their relatives are watched over safely, and the staff keeps the place clean and home-like, always reminding themselves that the facility is meant to feel like home and the staff are more like guests. There's help for finding the right skilled nursing facility when needed, and case managers can explain what's best for each person, so changes go smoother for everyone. Each program and area inside Amberwood Manor carries its own unique name, keeping a bit of character throughout, and residents can rest knowing there's always skilled nursing on duty and special services designed for both short-term and long-term care, with an eye on comfort, respect, and the small things that make life easier.

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