Continuing Healthcare of Niles

    2565 Niles Vienna Rd, Niles, OH, 44446
    2.4 · 64 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Severe neglect due to understaffing

    I placed a loved one here and it was a nightmare. Chronic understaffing meant ignored call lights, 1-2 hour waits, missed meds, no showers for days, falls and wounds left unattended, soiled clothes and bedsores - I had to visit daily and supervise bathing and medications. A few nurses, aides and therapists were excellent and therapy sometimes helped, but too many staff were unresponsive, rude or poorly trained and management didn't fix it. I will not return and strongly advise against sending a loved one here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.39 · 64 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.5
    • Meals

      2.7
    • Amenities

      2.7
    • Value

      1.3

    Location

    Map showing location of Continuing Healthcare of Niles

    About Continuing Healthcare of Niles

    Continuing Healthcare of Niles sits at 2565 Niles Vienna Rd in Niles, Ohio, and you'll notice right away that they focus on both long-term and specialized care, which can mean a lot when you're dealing with health issues that need regular attention. The facility offers everything from nursing home services and assisted living to independent living and even memory care, so folks at many different stages can find the right setup. There's a strong medical presence here, too-certified nurses, licensed medical practitioners, certified nursing assistants, and physical therapists are on staff, which is important since the place helps people who have conditions needing constant monitoring, and they do things like trauma brain injury programs, ALS support, respirator and ventilator care, coma treatment, tracheostomy care, and peritoneal dialysis, so that covers a pretty wide range of needs, and if you're dealing with pain or diabetes or need physical, occupational, speech, or respiratory therapy, they seem set up for that as well.

    The rooms and apartments come in different setups, like two-bedroom options, shared rooms, and spaces with kitchenettes, private bathrooms, air-conditioning, telephones, internet, and cable, and all are fully furnished, which keeps the moving simple. If you're someone who needs a secure or controlled environment because of medical supervision or memory concerns-like wandering-they've considered that with highly protected areas and safe setups, and there's help with getting around and transportation, so you don't have to worry about missing appointments or outings. There've got security and maintenance, too, and handle medication management, daily needs, laundry, housekeeping, and personal care 24/7, which makes the day-to-day much easier if you need a hand.

    Folks can join in activities, take part in Bible study and pastoral services, or spend time in the outdoor spaces and activity areas-art, crafts, music, outings, cooking, movie nights, and book reading pop up in the schedule, so there's always a way to keep busy. They also have nutrition, wellness, and psychological counseling, plus psychiatric evaluation and medication monitoring, and case management for those needing extra support. The staff says they customize the care for each resident's needs, aiming to support both physical and mental health and encourage a better way of life for seniors. There's a free local advisor to help answer questions since detailed information online is limited. It's a senior facility that puts a lot of emphasis on medical supervision and comfort, whether someone's there for more independent living or needs ongoing healthcare support.

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