Pricing ranges from
    $5,740 – 7,462/month

    StoryPoint Shaker Heights

    17000 Van Aken Blvd, Shaker Heights, OH, 44120
    4.0 · 50 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Home-like campus but staffing concerns

    I'm impressed by Harbor Chase's beautiful, home-like campus - spotless rooms, resort-style dining (truly restaurant-quality), lively activities, and several compassionate front-line staff who made visits warm and welcoming. Leadership and administration have strong moments, but I've also seen troubling management turnover and chronic staffing shortages (especially in Memory Care), slow responses, and instances of inadequate hands-on care. Bottom line: great if your loved one values food, social life, and a lovely setting - but do thorough due diligence on staffing and clinical care before committing.

    Pricing

    $5,740+/moSemi-privateAssisted Living
    $6,888+/mo1 BedroomAssisted Living
    $7,462+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.98 · 50 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      4.2
    • Meals

      4.6
    • Amenities

      4.6
    • Value

      2.0

    Location

    Map showing location of StoryPoint Shaker Heights

    About StoryPoint Shaker Heights

    HarborChase Of Shaker Heights is a vibrant senior living community nestled in the charming residential area of Shaker Heights. With easy access to the cultural and recreational opportunities of downtown Cleveland, residents are able to enjoy the best of both a peaceful neighborhood and the delights of city life. The community is designed to make every day special, focusing on the small, meaningful details that truly enhance quality of life for its residents. At HarborChase Of Shaker Heights, every resident is at the heart of the experience, fostering a close-knit environment where expert and compassionate support is always available.

    The community offers both assisted living and memory care services, ensuring that each resident receives personalized attention tailored to their unique needs and preferences. In the memory care neighborhood, specially trained employees provide thoughtful, intentional programming designed specifically for those dealing with dementia or other memory challenges. The specialized staff and unique features of this area create an environment where memory care residents can thrive, engage, and feel safe every day.

    HarborChase Of Shaker Heights takes pride in offering a rich array of amenities and daily activities to bring joy and engagement to its residents’ lives. Dining at the community is a standout experience, with restaurant-style service and a culinary team dedicated to crafting delicious, locally-sourced meal options inspired by resident feedback and preferences. The atmosphere is inviting and supportive, ensuring that residents always feel at home and well cared for.

    The focus at HarborChase Of Shaker Heights is on building genuine connections with residents to deliver personalized care and create a true sense of belonging. Each day, the staff works to coordinate the right level of assistance, whether it’s help with medication, daily activities, or appointments, always respecting the independence and dignity of every individual. Residents are encouraged to participate in stimulating programs and social outings, further enriching their experience and creating new friendships.

    Overall, HarborChase Of Shaker Heights offers seniors a welcoming community where compassionate support, engaging experiences, and the comforts of home come together. The dedication of the team to knowing each resident deeply ensures that everyone receives not just care, but the opportunity to live every day to its fullest in an enthusiastic and nurturing environment.

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