Southbrook Healthcare Center

    2299 S Yellow Springs St, Springfield, OH, 45506
    2.8 · 16 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Kind staff but unsafe, untrustworthy

    I had a mixed experience. The rehab unit, activities and several caregivers were kind, attentive and helpful, but chronic understaffing, poor communication and unreturned calls led to missed care (including toileting), rushed/unsafe discharges and even relapse. I saw lost clothing/robes and privacy breaches, pest problems, billing demands and a dark, insecure parking lot. Because of the safety, cleanliness and care issues, I would not trust this place with a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.75 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.2
    • Meals

      2.8
    • Amenities

      2.5
    • Value

      2.8

    Location

    Map showing location of Southbrook Healthcare Center

    About Southbrook Healthcare Center

    Southbrook Healthcare Center sits over in Springfield, Ohio, where they provide care for about 80 residents a day in a building with 98 certified beds, and the center is run by Health Care Facility Management, Llc, with Buckeye Op Co Llc listed as a direct owner and with a connection to Communicare Health, and it's been under this management since July 2021, all of which means it's got some experience and background in providing both short-term and long-term care, including respite stays, hospice, memory care for dementia and Alzheimer's, and skilled nursing with internal medicine practitioners, psychiatrists, and psychoanalysts on staff. Folks living here can get help with dressing, bathing, grooming, mobility, toileting, and meals, plus there's physical, occupational, and speech therapy, wound care, and medical or post-surgical care, and family members get included in care planning, which helps make sure the help matches exactly what each resident truly needs, whether that means regular medical attention, in-home care, or nurses who can go out to client's homes. Residents get laundry service, dry cleaning, cleaning, and a meal program-although sometimes it's only one or two meals a day-which helps keep things sorted, and there's light housekeeping mixed in. They've got both indoor and outdoor areas that are thoughtfully designed to let folks enjoy small walks or just sit outside for some air, and social activities to promote community, though nobody's pretending everything's perfect since Southbrook's last state inspection happened more than two years ago and inspectors found 29 deficiencies, including three that related to infection control, and it came up short both in maintaining proper infection prevention procedures and making sure residents stayed free from serious medication mistakes. The nurse turnover rate sits at 36.4%, with about 3.21 nursing hours per resident per day, and while that's on the lower side, staff do background checks, drug screenings, and other checks to help with safety. Southbrook handles nursing, rehab, memory, and even hospice or palliative care under a family-owned company that specializes in post-acute care, focusing on emotional and physical well-being with a goal to support both the resident and their family. The center encourages independence, but doesn't leave people alone when they truly need help, and keeps families involved in decisions, making it a place where moving through health changes happens with some dignity and support, though folks considering the facility should carefully review the inspection history and nurse turnover when making a decision.

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