The Lakes of Sylvania

    5351 Mitchaw Rd, Sylvania, OH, 43560
    3.9 · 48 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Nice facility but unsafe staffing

    I appreciated the beautiful, very clean building, restaurant-style food, active social calendar and excellent PT/OT - many staff were warm, kind and clearly dedicated. However, chronic understaffing created long call-bell waits and inconsistent nursing/aide care (missed or incorrect meds, soiled linens, missed showers, slow doctor responses), and administration was often unresponsive. Those lapses sometimes led to serious problems, so I would not trust this place for high-acuity needs. For low-dependency residents who value activities and great dining it can be lovely; for reliable medical care, look elsewhere.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.88 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.6
    • Meals

      4.2
    • Amenities

      3.5
    • Value

      2.0

    Location

    Map showing location of The Lakes of Sylvania

    About The Lakes of Sylvania

    The Lakes of Sylvania sits on Mitchaw Road in Sylvania, Ohio, and has a variety of living options, including independent living, assisted living, skilled nursing, memory care, patio homes, and continuing care retirement communities so seniors can find support as their needs change, and what you'll notice right away is how easy it is to get around the building and how staff like Tia Harris, Diana Kobylak, Zachary Miller, and Tyler Wehring are friendly, helpful, and always around when you need them, providing round-the-clock care for all residents. The apartments and suites come private and semi-private, with bathrooms and walk-in showers, kitchen or kitchenettes, and some even have in-unit washer and dryer with individually controlled air conditioning and heat, which makes things comfortable and simple for daily living, and for those wanting more space, there are patio homes in one or two bedrooms, each with a bath and plenty of room, starting at $3,299 per month for one-bedroom and $3,489 per month for two-bedroom homes. You'll see easy access to dining, living, and entertainment areas, and the staff makes sure to keep things clean with regular housekeeping and laundry; there's even maintenance for the apartments and grounds, keeping everything tidy so folks don't have to worry about chores, and transportation is available when needed, plus there's handicap parking, which helps people get where they need to go with less stress. Meals are a big event at The Lakes of Sylvania with chef-prepared food in a restaurant-style setting every day for breakfast, lunch, and dinner, offering different choices, and each month there's something special from a local restaurant featured during the Taste of the Town event, which gives a little variety. There's medication administration and reminders, meal reminders, and assistance with daily activities like dressing and grooming or getting around for those who need it, as well as mobility help and more advanced medical support for incontinence, diabetes, and non-ambulatory care, and all of this is backed up by skilled nursing, therapy, and post-hospital care in a modern health center on the same campus, so moving between levels of care happens smoothly if someone's health changes. The Lakes of Sylvania has special areas and programs for memory care, helping people with Alzheimer's disease or other dementia in secure, focused environments tailored to keep things calm and familiar, and there's also home care with trained aides for seniors who live at home. Along with the real medical and physical supports, there's a lot going on for social life - the community has walking paths, salon services, indoor and outdoor common areas, private dining rooms for special events, beautiful water views to enjoy, a full calendar of daily activities, offsite outings, devotional gatherings, and regular life enrichment programs that help people stay active mentally, physically, and socially, with caregivers and staff encouraging participation but also respecting privacy and independence, especially important for folks in independent living. Pets are welcome, which makes many people happy, and wireless internet and cable are around where available, keeping everyone connected and entertained. The staff at The Lakes of Sylvania focus on compassionate care, making sure residents get help with whatever support they need and always adjusting as people's needs go up or down, and what matters here most seems to be creating a place where older adults feel safe and comfortable but also have the companionship and activities to enjoy each day.

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