Heatherdowns Nursing and Rehab

    2401 Cass Rd, Toledo, OH, 43614
    2.7 · 59 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Negligent care, unsafe, avoid facility

    I had a terrible experience. Staff were negligent and unresponsive after a fall that resulted in a hip fracture and delayed medical care - wounds and dressings were ignored, pain meds and feedings missed, and family wasn't notified. Phones were often down, belongings went missing, equipment and rooms were outdated and dirty, and administration was disorganized and unhelpful. I would never send a loved one here - avoid this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    2.75 · 59 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      3.0
    • Meals

      1.0
    • Amenities

      2.7
    • Value

      1.5

    Location

    Map showing location of Heatherdowns Nursing and Rehab

    About Heatherdowns Nursing and Rehab

    Heatherdowns Nursing and Rehab sits in Toledo, Ohio, and offers both assisted living and skilled nursing care for seniors, so there are options whether someone needs help with daily life or has complex medical needs. The place takes care of things like medication management, help with bathing, dressing, getting around, and general health care coordination, and there's always staff on site providing care, with round-the-clock nursing services and 24/7 emergency response. Every resident gets a private, furnished room with private bath, telephone, free Wi-Fi, and cable, which is a comfortable setup, and there are housekeeping and laundry services each week to keep things running smoothly.

    Meals happen on a schedule, but all-day dining is available, and the kitchen team handles special diets and serves home-cooked food, using several dining spaces with enough room for residents to gather. Heatherdowns has daily activities, movie nights, spiritual and community events, and helps people stay active with things like walking paths, a therapy gym, and a garden. There's also a beauty and barber shop so residents can keep up with grooming, and there's transportation for appointments and outings, plus moving-in coordination when someone first arrives. The staff takes care of both long-term and short-term rehab, and they run several therapy programs, including physical, occupational, and speech therapy, seven days a week, even offering a special Amputee Rehabilitation Program.

    Those who need non-ambulatory care or help with transfers get assistance, and the whole place tries to help people be as independent as possible while still providing support. Heatherdowns is certified for Medicare and Medicaid, accepts private insurance, and covers both temporary respite stays and ongoing long-term care. The grounds are landscaped and there are gardens if someone likes fresh air, and residents get plenty of opportunities for socializing, recreation, and spiritual gatherings, with easy access to staff whenever needed. There's a focus on simple comfort and steady care, with a dedicated team handling daily tasks, medical needs, and emotional well-being, with no fancy perks but solid and reliable support for everyday life. No more detailed information is available for this facility, but the basics include a secure, caring setting for seniors who need some level of assistance or skilled nursing.

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