Canterbury Senior Care Facility

    9928 Vail Dr, Twinsburg, OH, 44087
    3.6 · 25 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Excellent staff, serious safety concerns

    I had a mixed experience. The rehab, spotless facility, friendly/caring aides and therapists (Preya, Andrea, Miranda were outstanding), good food, activities and my mom's social life improved - they helped recover a serious wound. But I also witnessed dangerous lapses: delayed or missing pain meds, long waits, rough handling, soiled bedding, poor communication, billing problems and unsupportive, sometimes punitive management (state complaints were filed). Caring staff do great work, but inconsistent management and safety failures left me very concerned.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.56 · 25 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.3
    • Meals

      2.3
    • Amenities

      2.5
    • Value

      2.5

    Location

    Map showing location of Canterbury Senior Care Facility

    About Canterbury Senior Care Facility

    Canterbury of Twinsburg is a centrally located senior care facility, positioned just a short drive from downtown Cleveland. The community offers a comprehensive range of services designed to meet the diverse needs of its residents, including Skilled Nursing, Memory Care, Assisted Living, and specialized Rehabilitation care, all within a welcoming and vibrant environment. Canterbury is distinguished by its exceptional amenities and a state-of-the-art therapy gym, which enables each resident to receive personalized therapy and rehabilitation services tailored to their individual goals. The care team at Canterbury strives to transform the traditional experience of senior living by creating a home-like atmosphere that fosters community, engagement, and personal growth.

    The facility features a robust activities department that curates a lively calendar of events, entertainment, and interactive programs. These activities are specifically designed to enhance the quality of life, dignity, and self-esteem of each resident. With the staff’s completion of Dementia Live training, a high-impact dementia simulation experience, Canterbury continues to improve outcomes for residents in its Memory Care program. Residents are encouraged to participate in selected activities that align with their preferences, skills, and comfort levels, ensuring their continued social, mental, and physical engagement.

    A defining characteristic of Canterbury of Twinsburg is its expertise in caring for individuals with complex clinical needs, including those requiring high-acuity care, specialized pulmonology support, vent and trach care, and Long-Term Post-Acute Care services. The facility has an experienced team of certified nurse practitioners and pulmonologists who specialize in pulmonary and respiratory care. Unique to Canterbury, these specialists are available to conduct hospital pre-admission visits and assessments, helping to ensure continuity of care for new residents. This approach allows Canterbury to serve individuals with needs that are often unmet in other settings, supporting them through both short-term and long-term stays.

    The nursing and medical staff ensure that every resident receives person-centered care, embracing a philosophy that values individualized attention and support. The community is led by a dedicated team of professionals who manage clinical and operational excellence to benefit residents. Their collective experience in providing compassionate care results in a supportive environment where residents feel valued and empowered. Whether a resident is seeking a short-term rehabilitation stay or a longer-term supportive living arrangement, Canterbury of Twinsburg endeavors to provide the highest quality of care and a continuum of services that allow individuals to thrive, connect with others, and enjoy new experiences every day.

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