Vancrest of Upper Sandusky

    850 Marseilles Ave, Upper Sandusky, OH, 43351
    3.6 · 13 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Friendly staff, poor dementia care

    I had mixed experiences at Vancreast. I appreciated the long-tenured, friendly and caring staff, nice aides and nurses, good food, and help my dad received during recovery (they're affiliated with United Church Homes). But communication was poor, medication management and dementia training seemed inadequate, the dementia unit didn't meet my mother's needs, and staff were often unresponsive-resulting in safety concerns and falls. I moved my mother to Sojourn in Tiffin and would not recommend Vancreast.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.62 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.3
    • Meals

      4.0
    • Amenities

      3.5
    • Value

      3.6

    Location

    Map showing location of Vancrest of Upper Sandusky

    About Vancrest of Upper Sandusky

    Vancrest of Upper Sandusky sits in the Vancrest Health Care Centers group and handles care for seniors who need more help than they can get at home, and they've been around for some time now as folks in the area know. The building has 99 certified beds, but on an average day it cares for about 85 residents, and the place has skilled nursing along with intermediate care for people who are very frail and depend on nurses for daily needs. People stay here for rehab after leaving the hospital and before they can go back home, which makes it helpful in those transition times. There are assisted living services for those who don't need as much medical care but still want support. Fountain Park Home Care and Therapy Solutions are both offered here, which means seniors can get home care or special therapies without having to leave the neighborhood if that's what works for them. Owners listed are Mark White, Jon Bagley, Claire White, Nicolaus White, Mark Myers, and Mark Mccleery. Nurse staffing hours per resident are higher than what the state average is, running at 4.02 hours compared to 3.7, and the nurse turnover rate is lower too, at 34.2%, when the state sits at 51%, so a lot of the nurses tend to stay. State inspection reports found 16 deficiencies, with one for not electronically sending in all direct care staffing info (F0851), another for not setting up or following rules to prevent abuse, neglect, and theft (F0607), and another for not letting residents know about certain money balances and not always giving back funds when someone leaves, gets evicted, or passes away (F0569). Each care program is set up to fit the needs of the seniors living there, and the facility does offer several amenities beyond just the basic health care, even though the focus stays mostly on common-sense help and everyday needs of people who live there.

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