Altercare Saint Joseph

    4291 Richmond Rd, Warrensville Heights, OH, 44122
    2.0 · 13 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Understaffed facility with safety issues

    I had a loved one here: the building is clean and comfortable and a few staff were very attentive. But the place is chronically understaffed - nurses are overworked or rude, call lights go unanswered, and care lapses even led to a serious safety/near-death scare; I also saw signs of bed bugs. Despite pockets of good care, I would not recommend this facility.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Housekeeping and linen services

    Transportation

    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    2.00 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.1
    • Meals

      2.0
    • Amenities

      1.0
    • Value

      2.0

    Location

    Map showing location of Altercare Saint Joseph

    About Altercare Saint Joseph

    Altercare Saint Joseph sits inside a hospital and is part of the larger Altercare network, and you'll notice right away it offers different levels of care like skilled nursing, assisted living, independent living, and memory care, so folks can stay as their needs change over time and don't have to move from place to place, and there they've got a skilled team working around the clock to help with daily tasks like getting dressed, bathing, and taking medicines, plus staff are on hand for things like housekeeping, laundry, and even help with meals, and when you look at the rooms, there are both private and semi-private spaces that come furnished, set up for comfort and safety, while the building itself feels modern but keeps a homelike feeling, offering common areas, garden spots, an arts room, and activity rooms where residents can join in daily recreation and social events, these organized and supervised to encourage mental and physical engagement.

    The care teams make personalized care plans so each person gets what they need, whether it's physical therapy, occupational therapy, speech therapy, or more hands-on support, and they take health seriously by having advanced clinical services on-site, focusing on rehabilitation and complex care for seniors after illness or surgery, and their quality ratings show strong marks on staffing and overall service, with 3.99 nurse hours and 0.36 staff hours per resident per day, plus the facility keeps a 5 out of 5 rating overall on Medicare.gov, backed up by a strong clinical record, though the health inspection scores sit at three stars, which means they've got things to keep working on. The place accepts Medicaid, has kept up with safety systems like sprinklers, and changed hands in the last couple of years, now run as a corporation.

    Altercare Saint Joseph is a continuing care community, which means residents don't have to move if health declines, and they help manage medication, take care of personal needs, and make sure everybody's supervised 24/7 with emergency call systems, and they take care of residents who need non-ambulatory care and those living with dementia through their memory care programming, which uses multisensory therapies and specialized support. Dining's a big focus too, with all-day meal service and options for many dietary needs like diabetes or allergies, and some rooms offer views of landscaped outdoor spaces, which is nice for fresh air and visiting with others, and the facility provides transportation help, parking, and daily living support, all while keeping community activities on the calendar, so people have movie nights, garden time, or arts projects to join.

    Rehabilitation's available for those who need to get better after a hospital stay, with therapists who set patient-centered goals, and the staff keep residents' health, emotional well-being, and social needs in mind, not only through medical services but also by promoting social interaction and tracking wellness over time. You can find more details or resources for making care decisions on their website, which is helpful when you're trying to sort out all the choices. The facility has 92 Medicare and Medicaid beds, and you get the sense the place runs steadily with a focus on reliable care and resident safety, offering a steady option for seniors who want comfort, help, and a community all in one spot.

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