Buckeye Terrace Rehabilitation and Nursing Center

    140 N State St, Westerville, OH, 43081
    2.6 · 54 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Filthy, unsafe facility; severe neglect

    I trusted this facility with my family and was horrified. It was dirty, reeked of urine and smoke, had pests and soiled sheets, and I saw dried urine and trash on the floors. Staff were neglectful and untrustworthy - meals and showers skipped, meds and money mishandled, fights/alcohol/drug activity made it unsafe. A few caregivers were compassionate and new management has started fixes, but I would not recommend this place and believe it needs immediate action.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.61 · 54 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.7
    • Meals

      1.3
    • Amenities

      1.1
    • Value

      2.6

    Location

    Map showing location of Buckeye Terrace Rehabilitation and Nursing Center

    About Buckeye Terrace Rehabilitation and Nursing Center

    Buckeye Terrace Rehabilitation and Nursing Center sits in Westerville, Ohio, and is a for-profit center with 70 certified beds, managed by Northwood Healthcare Group LLC since September 2017 and has Ephram Lahasky as an involved owner, with business led by Ms. Marlen Radbill as President, Mr. Lawrence Deering as CEO, and Mr. Joseph Conti as President; and you'll see they provide skilled nursing and rehabilitation services every day by appointment only, caring for both short-term rehabilitation patients and long-term residents. They offer services like physical, occupational, and speech therapy, as well as memory care, wound care, pulmonary, and respiratory therapies, aiming to develop personalized care plans for each resident, with help from a Director of Nursing leading the care team, and support from qualified healthcare staff, though nurse turnover is higher than average at 68.8% compared to the state's 51%, and the staff nurse hours per resident each day, at 3.48, sits a bit below the state average of 3.7. Buckeye Terrace offers social activities every day, therapy programs, respite care for caregivers needing a break, and social services to help families through changes, and they focus on making everyone comfortable with a home-like environment designed for both accessibility and comfort, plus medication management to look after health needs and support through transitional times. While they promise dedicated attention and a nurturing atmosphere, inspections have noted some deficiencies, with 95 total citations listed in inspection reports, including cases relating to resident rights, dignity, and self-determination (though listed as causing no actual harm but with potential for more than minimal harm and affecting few people), some gaps in following resident care orders or preferences, and two infection-related issues that did not create actual harm, but could have, noting federal standards were not fully met. The facility is licensed and accredited, and they're known for providing a wide range of therapy and long or short-term skilled nursing, though they've had inspection issues you should keep in mind as you decide what's right for you or your loved one.

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