The Willows at Willard

    1050 Neal Zick Rd, Willard, OH, 44890
    4.8 · 44 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Beautiful community, caring staff, occasional-issues

    I moved my mom here and have been very impressed by the beautiful, clean, hotel-like community, abundant activities (music, bingo, trips, cocktail hours), and consistently excellent food. The staff are compassionate, attentive and family-like - Deb and Becky were outstanding helping us through admissions - and the facility offers independent villas plus strong rehab/nursing options. We did experience occasional staffing hiccups: long bathroom waits, some lapses in assistance/medication delivery, and a few service issues (laundry, wrong textures for diets); it also felt pricey. Overall I felt relieved and would recommend it for quality care and engaging programming, while advising families to watch closely for occasional follow-through problems.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.75 · 44 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.5
    • Meals

      4.1
    • Amenities

      4.7
    • Value

      1.0

    Location

    Map showing location of The Willows at Willard

    About The Willows at Willard

    The Willows at Willard sits at 1050 Neal Zick Rd in Willard, Ohio, and you'll find a calm campus with pretty views, wide open spaces, and patios that look out over the water, with buildings that are wheelchair accessible and rooms cooled with air conditioning, plus parking right there on the grounds, so everything feels easy to reach if family drops by or you want to go out. The campus offers a full continuum of care, so folks can move from independent living-even in patio homes-for those wanting a maintenance-free lifestyle with social events, to assisted living when daily help with tasks like dressing, bathing, or medication becomes necessary, and then all the way to skilled nursing care for people who need close medical support, or even temporary rehabilitation after an illness. Memory care plays a big role here too, with the Legacy Lane area, which is a special neighborhood designed to support people with Alzheimer's or other types of dementia-you'll see safety features, locked areas, and activity programs that keep the mind busy, plus personalized plans for each person and staff who know how to help calm confusion or upset moments, and they provide regular reminders for meals, medication, and activities right when needed. The apartments feel bright from all the natural light, and both private and shared suites come with large closets, carpeting, full bathrooms with walk-in showers, and safety features for peace of mind. People get help with laundry, housekeeping, meals, and mobility as needed, and there's a 24-hour emergency call response system. Dining happens in a restaurant-style setting, with chefs preparing daily menus and offering special food choices-including a monthly Taste of the Town meal from local restaurants, which draws folks together for something new. Residents can use the fitness center or join in exercise programs designed by staff, and find plenty of activities, like cooking classes, quilting circles, day trips, the Red Hat Society, and other social gatherings, which keeps days busy if you want them to be. Adult day services run on the grounds, too, covering things like medical support, therapies, and respite care, and there's always skilled professionals available for healthcare and therapy. The Willows at Willard puts focus on compassion and dignity while people age, so even when more care is necessary, such as with long-term illness or memory loss, there's help and attention to what keeps daily life meaningful, and because they're connected to Trilogy Health Services, their approach matches what you'll find at other related communities in the region. The license for operation is pending, and they have a state-licensed health center onsite. Everything's organized to let people move between levels of care without having to leave the campus or start fresh somewhere unfamiliar, and there's a real effort to anchor routines in joy and connection, rather than stress or confusion.

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