Avenue at Wooster Care and Rehabilitation Center, set on 12 acres with almost 100,000 square feet for skilled nursing and assisted living, holds 82 certified beds and focuses mainly on care and rehabilitation, and you'll notice right away they have a large therapy gym over 3,000 square feet, which has different treatment areas and even a training kitchen and bath, while private rooms come with refrigerators and flat screen TVs for extra comfort. This facility is part of Progressive Quality Care and has a reported staffing level of 3.58 nurse hours per resident per day, but there's a nurse turnover rate of 29.9%, and inspection reports have shown 28 deficiencies, including 2 related to infections. Some of these deficiencies have to do with nutrition and dietary care, marked as causing no actual harm but with the possibility for more than minimal harm, and affecting many people, while other issues involve quality of care, like not always providing the right pressure ulcer care, with the same level of possible harm, though impacting fewer folks.
Avenue at Wooster gives care for both short-term rehabilitation and longer stays, with specialty programs for hospice, respite, wound care, dementia, cardiac, cancer, diabetes, stroke, respiratory, and tracheotomy care, along with various therapies such as physical, occupational, speech, and neuromuscular therapies, and offers outpatient rehab through a separate entrance, aiming to help people safely transition home by having therapy staff do home evaluations before discharge. Even with these services and a skilled team using modern equipment like diathermy and e-stim, the center has had problems noted in inspections, especially related to nutrition and pressure ulcer care. Facility life includes different activities and recreational options and offers amenities like dining experiences, community events, and security features, while reviews give it a mixed score of 2.8 out of 5 from 36 ratings. The most recent inspection was done on March 20, 2025, and while there is no available information about how employees are managed, Avenue at Wooster aims to provide attentive care with support for medical and personal needs, and tries to reduce the risk of re-hospitalizations by using an interdisciplinary team to tailor care to each resident's goals.