Highland House Nursing & Rehabilitation Center

    2201 NW Highland Ave, Grants Pass, OR, 97526
    3.0 · 58 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Understaffed facility with safety failures

    I had a mixed but mostly negative experience. A few CNAs, therapists and admins were compassionate and helpful and rehab did improve mobility, but the place is understaffed and run-down. Serious safety and care failures - no or delayed bed alarms, a fall hidden from family, missed/late meds and nebulizer, poor hygiene and foul smells, soiled residents, flies, missing personal items/theft - were dismissed by staff and met with bad communication and little accountability. Meals and activities were sometimes decent, but for the cost I would not trust this facility with a loved one and am looking to relocate.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.02 · 58 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      3.0
    • Meals

      2.5
    • Amenities

      2.2
    • Value

      2.0

    Location

    Map showing location of Highland House Nursing & Rehabilitation Center

    About Highland House Nursing & Rehabilitation Center

    Highland House Nursing & Rehabilitation Center in Grants Pass, Oregon has 119 certified beds and offers both long-term and short-term skilled nursing services, with care for daily living and medical needs, so folks get help with bathing, dressing, walking, toileting, and more complex things like wound care, tube feeding, diabetes management, and IV antibiotics, and the place gives extra support with hospice and palliative care if someone needs that, focusing on comfort and managing symptoms with a holistic, supportive approach. The staff also helps with occupational therapy, physical therapy to help regain strength and movement, speech therapy for communication and swallowing issues, and recreational programs to keep people engaged along with arts, crafts, and wellness activities. Nurses provide 4.52 hours of care per resident per day, which is less time than the state average, and the nurse turnover rate at Highland House is higher than other places in Oregon, meaning more new faces might show up compared to what you'd expect somewhere else. The center is run by Volare Health and includes a broad range of services like medication management, transportation to appointments, laundry, housekeeping, and meal services, all managed with safety in mind with 24/7 supervision, and the place has everything from game rooms to a fitness center, WiFi, cable TV, washers, dryers, and even a salon and guest parking for visitors. The rooms have kitchens or kitchenettes, safety features, and sprinklers, and trained staff are always present to help with personal care or emergencies. Highland House has received a total of 65 deficiencies over time, including some concerning infections, pressure ulcer care, accident hazards, residents' rights, and allowing residents to keep personal things, so the people in charge have things to improve for safety and respect, but the staff aims to foster a family-like sense of community, making the daily routines and social side easier for older adults staying there. There's an on-site pharmacy, lab services, and care coordination, so residents can access most care without travel, and the place handles both short stays for recovery from hospital visits and longer-term arrangements with private rooms available for those moving in for a while. Employment opportunities are open, and the leadership includes James Moore, Ashlie Lentz, Jessica Hansen, and Lesa Garney-Cooper, with all the usual senior living services focused on practical support, comfort, and maintaining dignity.

    People often ask...

    Nearby Communities

    • Exterior view of a modern multi-story residential building with balconies, large windows, and a mix of white, black, and brick facade under a clear blue sky.
      $6,589 – $8,565+4.9 (35)
      Semi-private • 1 Bedroom • Studio
      independent living, assisted living

      Merrill Gardens at Hillsboro

      146 NE 4th Ave, Hillsboro, OR, 97124
    • Exterior view of Fountaingrove Lodge (LGBTQ+) at dusk, showing a large, multi-story building with warm interior lights visible through numerous windows. The entrance features a covered driveway with stone pillars and a landscaped roundabout with flowers and shrubs.
      $3,597 – $3,695+
      1 Bedroom • 2 Bedroom

      Fountaingrove Lodge (LGBTQ+)

      4210 Thomas Lake Harris Drive, Santa Rosa, CA, 95403
    • Exterior view of a two-story senior living facility building with gray siding and white trim. The entrance has a covered porch with stone pillars and the address number 4225B displayed above. There are windows with blinds, a white fence, landscaping with bushes and flowers, and a street lamp in front under a clear blue sky.
      $3,695 – $4,095+4.5 (52)
      Studio • Semi-private
      assisted living, memory care

      Ivy Park at Santa Rosa

      4225 Wayvern Drive, Santa Rosa, CA, 95409
    • Exterior view of Oakmont of Westpark senior living facility at dusk, showing a two-story building with illuminated windows, stone and stucco facade, landscaped greenery, and a covered entrance with a clearance sign.
      $3,595 – $4,995+4.3 (86)
      Studio • Semi-private
      independent, assisted living, memory care

      Oakmont of Westpark

      2400 Pleasant Grove Blvd, Roseville, CA, 95747
    • Exterior view of a three-story senior living facility building with beige walls and multiple balconies. The building is surrounded by green grass, trees, and shrubs under a clear blue sky.
      $2,865 – $4,785+4.6 (69)
      Studio • 1 Bedroom • 2 Bedroom
      independent living

      Truewood by Merrill, Roseville

      1275 Pleasant Grove Boulevard, Roseville, CA, 95747
    • Exterior view of Ivy Park at Roseville, a multi-story senior living facility with beige and brown stucco walls and red tile roofing. The entrance features a covered drop-off area with benches and potted plants. There is a landscaped roundabout with flowers and shrubs, and an American flag flying on a flagpole. The sky is clear and blue.
      $3,000 – $3,900+4.2 (62)
      Semi-private • 1 Bedroom • Studio
      independent living, assisted living, board and care

      Ivy Park at Roseville

      5161 Foothills Blvd, Roseville, CA, 95747

    Assisted Living in Nearby Cities

    50 facilities$6,914/mo
    40 facilities$7,066/mo
    10 facilities$5,067/mo
    3 facilities$4,083/mo
    0 facilities
    2 facilities$4,083/mo
    0 facilities
    1 facilities$4,083/mo
    1 facilities$5,432/mo
    0 facilities
    0 facilities
    39 facilities$5,643/mo
    © 2025 Mirador Living