Western Reserve Healthcare and Rehabilitation Center

    1520 W 54th St, Erie, PA, 16509
    3.0 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Beautiful facility but medically unsafe

    I visited/stayed here and the building is beautiful, clean and hotel-like with plenty of parking and pleasant common areas - many staff were friendly, attentive and a few (Vanessa, Lara) showed genuine compassion and taught safe transfers. But underneath the polish I saw serious care failures: medication errors, ignored doctor orders, few doctor visits, poor/ineffective PT, long waits, missed hygiene, and even staff walking off leaving patients unattended. Safety felt restrictive and worrying - locked doors/camera sign-in, no heat in a wing, delayed ambulance during a VFib event - we reported concerns to the health department and I perceived bias against Medicaid residents. Some therapists and nurses were excellent, but overall the facility is understaffed, inconsistent and medically unsafe, so I cannot recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.96 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.3
    • Meals

      2.8
    • Amenities

      3.2
    • Value

      3.0

    Location

    Map showing location of Western Reserve Healthcare and Rehabilitation Center

    About Western Reserve Healthcare and Rehabilitation Center

    Western Reserve Healthcare and Rehabilitation Center sits at 1520 W 54th St in Erie, PA, and it's one of those places built to help people recover and age with support, whether you're coming in for short-term rehab after a hospital stay or need help with long-term health needs, and the staff here, including licensed nurses, physical therapists, certified assistants, and licensed doctors, work around the clock to take care of everything from daily activities to wound care and medication management. The building's split up into different sections based on what each resident needs, like dedicated memory care units for folks with Alzheimer's or dementia, or assisted living wings for people who can do some things on their own but need steady help with medication, meals, or just getting from place to place. There's skilled nursing on hand all the time, helping with bathing, dressing, eating, and making sure everyone stays on top of their treatments, and if someone needs therapy after surgery or an illness, they've got special rehabilitation programs designed to fit each person, using a structured approach that looks at exactly what a person needs for better recovery or just a little more comfort each day.

    You've got amenities here like private suites or shared rooms, all set up with air conditioning, private baths, telephone, cable, and Wi-Fi, plus there's meal service, linens, cleaning, and staff keeping track of everything, so no one has to worry about the basics. There's always a nurse or assistant nearby, and there are secured areas for memory care residents who tend to wander. You'll also see them running transportation for doctor visits, setting up fun or memory-supporting activities, and making sure folks have help getting around, whether using walkers, wheelchairs, or just a steady arm. People pick Western Reserve Healthcare and Rehabilitation Center when they want a place set up to help with both recovery and long-term needs, whether that's medical care, therapy, personal comfort, or managing daily life as health needs change, and you can see the whole place is set up to let people stay as independent as possible while still having the support of skilled staff when it's needed.

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