Communities At Indian Haven

    1675 Saltsburg Ave, Indiana, PA, 15701
    4.2 · 10 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Calm, clean, caring, inconsistent responsiveness

    I appreciate the spotless, well-maintained, calming environment and the genuinely caring, professional staff - the massages and friendly attention make residents feel comfortable. However, staff responsiveness is inconsistent: there are no in-room phones (calls go through the front desk), delivery of phones and requests are often delayed, and I've had to repeat requests; I also have concerns about dementia-unit care and overall value for money. I'm grateful for the atmosphere but hesitant to fully recommend until care consistency and responsiveness improve.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.20 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.0
    • Meals

      4.2
    • Amenities

      3.5
    • Value

      2.0

    Location

    Map showing location of Communities At Indian Haven

    About Communities At Indian Haven

    Communities At Indian Haven sits at 1675 Saltsburg Avenue in Indiana, Pennsylvania, and folks who go there will find it's a senior living community that offers a range of care, including skilled nursing, assisted living, independent living, and memory care facilities, so there's help whether someone's looking for short-term rehabilitation or longer-term support due to age or dementia, plus there's even a special nostalgia unit for people living with Alzheimer's. The facility has 108 licensed beds, but on most days, about 77 residents stay there, and they get care from a team that includes RNs, LPNs, aides, and other professionals, with nurse staffing around 3.37 hours per resident each day, though they do have a high nurse turnover rate of about 50 percent which means a lot of staff changes. The building holds certifications, and all staff speak English, with care available 24 hours a day, including skilled nursing, physical, occupational, and speech therapy, and special diet plans for those who need them. The place offers different social and discharge services, personal care programs, and life enrichment activities, plus folks can see photos and find updates or events through their website or social media pages like Facebook and YouTube, and they clearly value feedback from residents and families because you'll find ways to leave comments or set up a tour online. This community has had some challenges, with 49 documented deficiencies from inspection reports, including some about infection prevention, timely abuse reporting, and making sure residents stay safe and protected from harm, with at least one case where authorities found resident health or safety was in immediate danger, which is serious and monitored by the Centers for Medicare and Medicaid Services. The facility has been managed by Affinity Health Services since December 1996, and its current administrator is Dana Heitzenrater, who holds nursing and administration credentials. The team at Communities At Indian Haven says they want to promote respect, protect residents' privacy, and keep their facility welcoming to all without discrimination based on things like age, race, gender identity, or veteran status, and they have a policy guided by something they call the WE CARE commitment, with ongoing work to get better at what they do by measuring their care and communication with residents. Right now, Communities At Indian Haven isn't accepting new patients, but those who live there get access to help day and night, activities to improve health and quality of life, and a focus on safe, respectful care, though there have been issues in the past that management says they're working on through training, communication, and more oversight.

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