Eagle Ridge Personal Care Home sits on nine private acres along the mountains in Mill Hall, PA, not too far from Lock Haven University, and the first thing you'll notice when you come up the drive is how much the place feels like a home, more like a lodge than an institution, with big open spaces, a wide lawn, and a view down into the valley that's pretty special on a clear day. There are only twenty rooms, most of them private, and residents can bring their own decorations and furniture along if they want, which helps everyone feel settled in, like they didn't have to give up everything familiar. Steve and Lisa Stem have owned and run the place for more than 15 years, and a nurse manages the care staff, so residents get help when they need it, whether that's with bathing, dressing, managing medications, or just getting around the building, which is set up for people who have more trouble walking.
The staff matches aides' skills and personalities to each person, trying to get the right fit, and there are always two to five staff on duty at any given time, with overnight supervision and a nurse on call around the clock, so someone can always answer the call button or help in an emergency. The kitchen prepares all the meals right there, and people can eat at their pace in the big dining room, which has a relaxed feel with menu options for allergies and diets, and there's an in-house chef and meal planner to make sure the food's both nutritious and comforting. Residents get laundry and housekeeping taken care of, including dry cleaning if they need it, so they don't have to worry about chores unless they want to. The salon and barber on site mean getting a haircut or style is easy, and there's an arts room for crafts and creative times, a library for reading, and a garden and walking paths around that lawn outside, where folks can go out to the gazebo or sit with friends.
Weekly non-denominational services happen with a visiting pastor, suited for residents of many beliefs, and people can take part in different social activities like ice cream socials, crafts and games, movies, and exercise groups, or just visit with friends and visiting dogs, since family can bring their pets, and therapy dogs come by regularly too. Eagle Ridge offers a balance by encouraging independence but giving as much help as each resident wants, whether that's taking medicine, short drop-in visits for health checks, companionship like running errands, playing games, keeping up hobbies, or anything that helps keep life comfortable and connected. There's access to urgent and emergency care offsite, referrals no matter a person's background, and support for behavioral health recovery, with special tools and learning centers for anyone who needs extra help. The home works with different health programs, including state and federal assistance, and connects people to helpful community resources.
People get to choose from available floor plans, sign up for tours with the administrator, and read information packets with clear details about services and prices, so families know what to expect. Eagle Ridge puts care into making residents happy and content, helping people feel like they're finding a "home away from home," with the right visitors, support, and activities. Its score of 8.0 from reviews says residents generally feel well cared for and safe. For those needing extra help, like non-ambulatory care, incontinence support, or diabetic management, Eagle Ridge can handle medical needs quietly and respectfully. The staff keeps up-to-date on healthcare and legislative policies and tries to support residents' dignity and safety at every step, whether short-term or long-term, aiming to make the daily routine as smooth and home-like as possible.