The Grove at New Castle

    715 Harbor St, New Castle, PA, 16101
    2.8 · 29 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Neglectful facility despite caring staff

    I placed my loved one here and had a mixed, mostly negative experience: some staff (Kim, Tiffany and a few nurses) were caring and went above and beyond, but the building is old, dirty, smells of urine, and badly understaffed. We dealt with slow or no response to call buttons, missed meds and wound care, bedsores, theft/mistreated property, miscommunication and dangerous neglect - while management seemed clueless. I appreciate the dedicated caregivers, but overall I cannot recommend this facility without major upgrades, staffing and oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.83 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.2
    • Meals

      1.0
    • Amenities

      1.3
    • Value

      1.0

    Location

    Map showing location of The Grove at New Castle

    About The Grove at New Castle

    The Grove at New Castle sits at 715 Harbor Street in New Castle, Pennsylvania, and folks looking for skilled nursing care will find a variety of services here, with 62 Medicare-certified beds, a mix of semi-private and shared rooms, and spots for family visits in private rooms, which is handy for anyone who wants a little privacy when family drops by, and though they're not taking new patients right now, those already living here get skilled nursing and rehabilitation services, such as physical, occupational, and speech therapy, all provided on-site, and there's a special Alzheimer's unit for people with dementia or memory loss, so families can know there are programs designed for those needs, including a memory care program. Staff includes people who speak English and some who know other languages, which can help with communication or comfort for people who don't speak English as their first language. Care at The Grove is built around personalized plans, with staff focusing on each resident's health, safety, and independence, and this means people get help tailored to what they need most, whether that's daily care, help with health issues, or support for emotional needs. Those staying for a short time can get respite care, maybe while family is away, and both short-term and longer stays are supported here, as the facility aims for a home-like feel with landscaped outdoor spaces and comfortable living areas, which some folks say makes it a little easier to settle in. Meals are cooked on-site and there's help with planning diets or special nutrition needs, which makes eating well much simpler for those with restrictions or health concerns. Residents have a schedule of social and recreational activities, so there's group exercise, bingo, card games, holiday parties, guest speakers, and special cultural events, all set up to keep people engaged and active, and there's often a sense that this helps with everyone's well-being. There's also access to a beauty and barber shop right in the facility, which adds convenience, plus the therapy services are delivered in the building, so no need to go far for physical, occupational, or speech support. The Grove at New Castle aims to support dignity and independence while making sure residents have round-the-clock care and enough chances for social interaction, and families often find comfort in knowing the setting is warm, safe, and welcoming.

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