The Addison of Clen-Moore Place

    22 W Clen Moore Blvd, New Castle, PA, 16105
    4.4 · 46 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Beautiful facility, inconsistent care, beware

    I chose this community for a parent and overall it's beautiful, clean, warm and offers engaging activities, well-prepared meals, and many genuinely caring staff who made us feel supported. Staffing and care quality are inconsistent - weekends are thinner, communication and paperwork can be disorganized, and we experienced missed meds, some poor caregiving decisions, and occasional rude or bullying staff. There were also surprise fees, maintenance/cleanliness lapses, and admin issues to watch for. I'd recommend it for the atmosphere and compassionate caregivers, but only with eyes open to the cost and need for close oversight.

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    Amenities

    4.43 · 46 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.4
    • Meals

      3.9
    • Amenities

      3.8
    • Value

      2.9

    Location

    Map showing location of The Addison of Clen-Moore Place

    About The Addison of Clen-Moore Place

    The Addison of Clen-Moore Place is a senior living community that supports residents with personal care, memory care, and short-term stays, making sure help's always available around the clock from a caring team of nurses and aides who know how to make folks feel at home while keeping everyone safe and comfortable. The building's single-story, so moving around's a bit simpler, and the apartments come in both studio and one-bedroom layouts that residents can decorate just how they like, with windows looking out over a lush courtyard or some nice trees, which can really bring a peaceful feeling, especially when you've got your pet there-because pets are welcome too. People living here get three chef-prepared meals a day in a dining area that feels more like sitting down at a restaurant, and there's also a private room for special dinners with family or friends, plus vegetarian and guest meals if anybody needs those. There's a beauty salon, space for games and puzzles, a lounge with a fireplace, and raised gardening beds for anyone with a green thumb, so even staying inside or in the enclosed courtyards can be pleasant, and there's also a movie room, a piano or organ, and TV and computer rooms, so keeping busy or relaxing isn't a problem. Events, classes, and programs fill up each week, whether it's exercise, workshops, or social gatherings, so there's always something to join for those who like a busy schedule or just want to come out now and then, and everything's set up to match people's varying physical and memory needs, because folks with dementia get extra attention and a setting that helps them avoid confusion or getting lost. Staff help with daily needs like bathing, dressing, medication, laundry, cleaning, and if anybody needs a break after surgery or just some temporary help, respite care is an option too. For people needing a ride, transportation and off-site trips are available, and the front desk can handle deliveries or mail, acting almost like a hotel concierge, so most chores or arrangements are handled right there. Wellness comes into play with therapy services, exercise classes, walks along the paths outside, and there's even access to mental health support, physical, occupational, and speech therapies, and sometimes counseling too, making it more comfortable for those needing extra medical or emotional support. Devotional services, accessible features like full tubs and wheelchair showers, and a free parking lot are also available, and people aged 55 or up can move in, whether they're looking to stay long-term, need aging-in-place care, hospice care, or have independent living preferences. The Addison of Clen-Moore Place takes a simple, thorough approach, focusing on dependable care, activities, and a good environment for seniors to enjoy each day with support when needed.

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